Experience

• 

  Sky

  Aug 2006 - now

  • Lead a team of Learning Specialists across 3 national sites, to provide exceptional learning experiences for our Customer Service Group colleagues• Effectively communicate with Stakeholders to identify training needs and initiate improved training systems, policies and procedures aligned with strategic objectives• Work with a dedicated planning team to ensure optimum efficiency in deployment of resource and skills to meet stakeholder requests• Liaise with recruitment and capacity planning to support the onboarding process for NTR’s • Monitor delivery feedback data to measure success and identify areas of improvement Show less

  • Learning Delivery Manager

    Aug 2020 - now

  • Development Specialist

    Oct 2016 - Aug 2020

  • Trainer

    Jan 2011 - Oct 2016

  • Specialist Engineer

    Jun 2010 - Jan 2011

  • Engineer - Direct to Home

    Aug 2006 - Jun 2010