Linda Björk

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Landskrona, Skåne County, Sweden

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About me
Experienced leader in strategic development within the areas of operations, support & customer service
Education
- Miroi
  1998 - 2000
  System-, nätverks- och LAN/WAN-hantering
- Rönnowska skolan
  1986 - 1990
  Frisör Gesällbrev
Experience
- Stream Global Services
  Jan 2000 - Feb 2013
  - Service Delivery Manager
    Jan 2008 - Feb 2013
  - Team Manager
    Jan 2004 - Jan 2008
  - Learning & Development Coordinator
    Jan 2003 - Jan 2004
  - Technical Mentor
    Jan 2002 - Jan 2003
  - Customer Support Agent
    Jan 2000 - Jan 2002
- Convergys
  Feb 2013 - Oct 2014
  Operations Manager
- BlueStep Bank
  May 2015 - Mar 2018
  Head of Customer Service & Loan operations
- European Spallation Source ERIC
  Jun 2018 - now
  Group Leader Office Support & ESS Service Manager
Licenses & Certifications
- MCP NT server4
- ITIL Foundation
  AXELOS Global Best Practice
  Oct 2019