Nabil Mohsen

Experience

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  Yemen Kuwait Bank (YKB)

  Nov 1989 - Jan 1996

  Head of Administrative Affairs

  . Head of Credit Dept. . Head of Current Account Dept.

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  Tadhamon Bank بنك التضامن

  Jan 1996 - Jan 1997

  CUSTOMER SERIVCE OFFICER

  We manage to control under kyc : Current accounts - Saving accounts - Deposits and time deposits accounts. - Cheques maintenance. - Financial transactions maintenance. - Control Inquiries.

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  Saba Islamic bank

  Jan 1997 - Oct 2003

  Deputy Branch Manager

  . Head of Customers Service.. Head of Treasury- . Manager of G.M Office.. Head Marketing AND Performance Following-up -. Public Relations.. Head of Letter of Credit and Test KEY.. Head of Current Account & Customers Service.. Deputy Branch Manager in Taiz ST , Branch.

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  Shamil Bank - مصرف اليمن البحرين الشامل

  Jan 2005 - Aug 2007

  Deputy Manager of Credit Card Departmen

  - Liaison and co-ordination with third party vendors / partners (e.g. card processing, card schemes)-Contribute together with other key stakeholders to the development of the following as they relate to Products:• Related operational processes and procedures including Straight Through Processing• Training plans and materials- Working (as required) with HR and other retail business managers to develop and implement:-Incentive programmers which ensure alignment of behaviors and business results-Training plans for products Leadership- Management of products function to ensure execution of agreed initiatives and delivery of targeted resultsProduct management -Responsible for end-to-end product life cycle including development and monitoring of all key SLAs with internal and external service providers- Manage the product line and ensure the continuous monitoring of the market place and appropriate development of innovative products / offers which address real customer needs- Building of relationships in the card industry & attendance at relevant seminars and conferences to ensure the Company maintains its profile as an innovative and relevant player- Responsible for ensuring portfolio growth targets and profitability of all card products-Work closely with sales and marketing team to generate initiatives and events which generate additional net revenue- Monitor, evaluate and act upon information from the financial reports and key performance indicators-Responsible for day-to-day control of budget management and portfolio performance issues of products (including risk management of portfolios)- Input into creation of annual plans and budgets according to agreed timelines - Regular reporting to Senior Management on established performance measuresRegulatory & Compliance- Ensure products are compliant with all regulatory and operational risk control requirements- Ensure internal compliance as per best practices. Show less

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  QNB Group

  May 2007 - Oct 2008

  Customer Service Representative

  manage all the operations banking

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  Shamil Bank - مصرف اليمن البحرين الشامل

  Dec 2008 - Nov 2010

  BRANCH MANAGER

  My present employment is branch manager AT SHAMIL BANK Of Yemen & Bahrain . My job duties is : Provide leadership; manage performance of staff to insure branch achieves sales goals. Manage sales culture implementing targeted sales and marketing processes. Ensure branch operational integrity: communication and compliance in all branch policies and procedures. Provide consistent quality customer service to both internal and external customers that meets or exceed established standards. Ensures that team members exceed customer satisfaction and demonstrate Sovereign's standards. Meet or exceed assigned branch core deposit goals. Analyze branch expenses and implement strategies to reduce overhead. Generate additional bank business through in-branch sales, phone sales and external business development. Participate in branch functions and community activities to promote bank's image and growth. Responsible for communicating and implementing changes to policies and procedures. Carefully app Show less

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  Yemen Kuwait Bank (YKB)

  Apr 2012 - Mar 2023

  BRANCH MANAGER

  My present employment is branch manager at yemen kuwait bank .My job duties is :Provide leadership; manage performance of staff to insure branch achieves sales goals. Manage sales culture implementing targeted sales and marketing processes.Ensure branch operational integrity: communication and compliance in all branch policies and procedures. Provide consistent quality customer service to both internal and external customers that meets or exceed established standards. Ensures that team members exceed customer satisfaction and demonstrate Sovereign's standards. Meet or exceed assigned branch core deposit goals. Analyze branch expenses and implement strategies to reduce overhead. Generate additional bank business through in-branch sales, phone sales and external business development. Participate in branch functions and community activities to promote bank's image and growth. Responsible for communicating and implementing changes to policies and procedures. Carefully applies policies and procedures while granting exceptions. Build rapport with business partners. Other duties as assigned or requested Show less

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  Saba African Bank

  Jan 2024 - now

  Main Branch Manager

  Banking operation and Marketing