Alexan Kahkejian

Alexan Kahkejian

After Sales Services Manager

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  • Timeline

  • About me

    Digital Transformation Program/Project Manager| RPA | ECM | BPM

  • Education

    • Aleppo University

      -
      Associate's degree Computer Engineering
  • Experience

    • Atlantic Telecom

      Nov 2004 - Nov 2006
      After Sales Services Manager
    • Gulf Computers, LLC

      Feb 2007 - Mar 2010

      • Started as a java developer and promoted to technical team lead within 6 months. Started acting as project manager within 1year. Supervised 4 resources delivering ECM projects to the public and the private sectors in the UAE.• Responsible for business analysis, solution design and solution architecture and overall project management.• Successfully planned, executed, monitored and closed many ECM and Business Process Automation projects for majorclients like Dubai Land Department, Sharjah Municipality, Sharjah Directorate of Town Planning. (Technologies used: IBM FileNet, FileNet Panagon, Java) Show less

      • Project Manager

        Apr 2008 - Mar 2010
      • Team Leader

        Oct 2007 - Apr 2008
      • Software Developer

        Feb 2007 - Oct 2007
    • GCG - Enterprise Solutions

      May 2010 - Feb 2014
      Project Manager/ECM Technical Lead

      • Acted as Technical Team Lead and Project Manager supervising 4 resources delivering ECM projects to public and privatesector clients.• Developed response to RFPs, presented demos and contributed to the winning of many contracts.• Responsible for business analysis, solution design and solution architecture and overall project management.• Mentored and supported the team.• Managed the support activities related to the maintenance contracts.• Successfully planned, executed, monitored and closed many ECM and Business Process Automation projects for majorclients like Emaar, Khalifa University, Ministry of Social Affairs (Technologies used: IBM FileNet, Java) Show less

    • ONE ECM

      Mar 2014 - Jul 2015
      Project Manager

      • Acted as Projects Manager, leading a team of 10 professionals delivering Enterprise Content Management (ECM) Projects formajor clients in the UAE (Public and Private Sectors).• Involved also in business analysis, process documentation and solution design and overall project management.• Planned, executed, monitored , controlled and closed several ECM projects successfully for clients like Abu Dhabi HousingAuthority, Legatum, ADNOC, Sharjah Directorate of Human Resources.(Technologies used: OpenText Content Suite, Kofax, SharePoint). Show less

    • Brand Addons

      Aug 2015 - Sept 2016
      Project Manager

      • Acted as Project Manager and Pre-Sales Engineer.• Managed the full life cycle of the the project from bidding to proposing to planning and execution.• Prepared and presented IBM FileNet Demos.• Led the implementation of the rewarded ECM projects.• Led the customer support activities.

    • Electronic Government Authority, RAK

      Oct 2016 - Dec 2018
      Project Manager

      • Acted as projects manger and the head of the Enterprise Content Management (ECM) division.• Managed a team of technical resources to deliver ECM/BPM implementations, enhancements and support for the governmentdepartments of Ras Al Khaimah Emirate.• Negotiated, procured and managed services from third party vendors to deliver ECM/BPM projects.• Managed the IBM FileNet Infrastructure (maintenances, upgrades, license renewals with IBM).• Involved in the business analysis, process design, optimization and documentation.• Single point of contact for all communication related to the ECM (new requirements, support, Infrastructure) with clients,vendors, federal entities like TRA and internal stakeholders.• Mentored and supported the development team in the design and implementation of the solutions.• Successfully delivered a major upgrade project for the IBM FileNet Platform to the latest version with no businessinterruption.• Successfully delivered an integration layer between Notary Public System in RAK Courts and “BASHR” (doing business in15 minutes) online portal with TRA https://services.government.ae/business/#/• Successfully delivered a new version of the main Electronic Correspondence Management system (TARRISH) used betweenvarious local and federal government entities in RAK which was highly praised by all the stakeholders. (Technologies used: IBM FileNet, Java) Show less

    • GET Group Holdings Ltd.

      Dec 2018 - Jan 2021
      Engagement Manager (Project Manager)

      • Acting as projects manager, managing both on-shore and off-shore teams delivering digital transformation projects (RoboticProcess Automation, Business Process Management) with major clients in the government and the private sectors in the UAE• Planing and Initiating projects, presenting to C-Level executives during kick-off meetings.• Develop detailed project plans using Microsoft Project.• Single point of contact for all communications between the client, vendors and internal stakeholders.• Monitor and control projects’ performances, develop regular progress reports and present them to the internal and thecustomer’s top management.• Mentor and support the development team in the design and implementation of the solutions.• Successfully delivered several Robotic Process Automation Projects in Finance, Procurement (Account Payable InvoiceBooking Process, Supplier Registration, etc) which were highly regarded by the customers like Smart Dubai and ArabtecConstruction. (Technology used: UiPath | ABBYY FlexiCapture | .NET)• Successfully delivered an online portal http://biosecalert.ae for the Ministry of Climate Change and Environment which isused to report and process incidents related to animal health, food safety and agriculture. (Technology Used: Microsoft SharePoint | Nintex | .NET ) Show less

    • Dubai Trade

      Mar 2021 - now
      Project Manager

      • Responsible for managing multiple digital transformation projects involving key strategic partners.• Planning and Initiating projects, Preparing presentations and presenting to key internal and external stakeholders.• Monitor and control projects’ performances, develop regular progress reports and present them to the internal and the customer’s top management.

  • Licenses & Certifications

    • Project Management Professional (PMP)

      Project Management Institute
    • RPA Business Analyst Training

      UiPath
      Jan 2019
    • RPA Implementation Methodology

      UiPath
      Jan 2019
    • Agile Foundations

      LinkedIn
      Sept 2020
      View certificate certificate
    • Preventing Scope Creep

      Lynda.com
      Mar 2014
      View certificate certificate
    • Cert Prep: Scrum Master

      LinkedIn
      Sept 2020
      View certificate certificate
    • IoT Foundations: Fundamentals

      LinkedIn
      Oct 2020
      View certificate certificate