Daniela Sanchez

Experience

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  Nevada Association of Student Councils

  Mar 2011 - Mar 2012

  Student Representative to the State Board of Education

  • Attended State Board of Education meetings to help direct our state leaders in education with insight and feedback as the student representative. • Notes taken at the official meetings were then presented to the Nevada Association of Student • Councils to keep the students in the state up to date on education issues in Nevada.

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  Nevada DECA

  Feb 2012 - Feb 2013

  President

  Worked with an officer team to guide and lead the organization of young leaders in marketing, finance, hospitality, and management. Also part of the Nevada DECA Board of Trustees to work with adult community leaders to improve the organization and relay information.The State Officer team attended various leadership development conferences throughout the year to improve knowledge and skills while learning to pass it on to Nevada chapters. We had many opportunities for public speaking (planned and impromtu), networking, lobbying, and facing challenges. Show less

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  Vegas.com

  Jun 2012 - Aug 2012

  Business Development Intern

  Learned about the work behind sustaining a travel and tourism website by working with the call center, marketing department and the business development department. Worked on price parity in regards to other Vegas travel sites, search engine optimization for our website, Microsoft Excel for researched data, sales for both the client and the consumer, and marketing for the consumer.

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  UNLV Collegiate DECA

  Feb 2014 - Apr 2014

  Shark Tank Committee

  Assisted a chapter officer on planning and executing the event by writing an event proposal and emceeing the event.

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  Starwood Hotels & Resorts Worldwide, Inc.

  Mar 2014 - Mar 2014

  Food and Beverage Extern

  • Reorganized an outlet’s pantry area• Recreated restaurant menu according to brand standards• Shadowed in-room dining and assisted with deliveries• Shadowed food and beverage manager and director• Shadowed event specialist to see the teamwork between events and food and beverage departments

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  UNLV National Society of Minorities in Hospitality

  May 2014 - May 2016

  • Increased membership by 105% in 6 months  • Implemented new project management system  • Created agendas & organized weekly member meetings and executive meetings  • Coordinated industry tours for our members  • Oversaw expenses and fundraisers  • Reported to the National Board for various deadlines • Oversaw all points of contact to ensure positive image • Met with the executive board to create weekly agenda for meeting minutes• Assisted in communication at national and local level• Launched new system for communication between the board and the secretary• Introduced new software for our weekly newsletters

  • President

    May 2015 - May 2016

  • Secretary

    May 2014 - May 2015
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  Starwood Hotels & Resorts Worldwide, Inc.

  May 2014 - Aug 2014

  Food and Beverage Intern

  • Restaurant: upheld EcoSure, waited on tables, hosted, and backserved for all dining venues• In-Room Dining: restocked 179 hotel room mini bars, answered phone for orders, delivered orders• Banquets: set up rooms, plated dinners, passed out hors d'oeuvres, served and bused tables

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  University of Nevada Las Vegas William F. Harrah College of Hotel Administration

  Sept 2014 - Apr 2015

  Kitchen Staff

  • Completed requisitions for 16 restaurant-style classroom menus• Took accurate in-house inventory• Maintained a clean establishment according to health regulations• Checked and signed off on deliveries

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  Starwood Hotels & Resorts Worldwide, Inc.

  Mar 2015 - Mar 2015

  Housekeeping Extern

  • Shadowed the housekeeping team at both the managerial level and entry level positions• Helped fill rooms with missing items during a door installation project• Cleaned the hallways of sawdust from door installation project

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  Caesars Entertainment Corporation

  Feb 2016 - Apr 2016

  Training and Development Intern

  • Created surveys & analyzed data to increase value & attendance for our wellness programs • Created & implemented a social media plan to increase internship outreach

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  MGM Grand Hotel & Casino Las Vegas

  Jul 2016 - Feb 2017

  Front Desk Clerk

  • Personalized guests’ experiences by providing appropriate complimentary enhancements to their stay• Sold an average of 7 room upgrades a day

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  University of Nevada Las Vegas William F. Harrah College of Hotel Administration

  Feb 2017 - May 2017

  Event Planner -- UNLVino Culinary Team

  • Prepped, cooked, plated & served menus for themed food stations for over 2,500 attendees • Led the expedition of food trays as needed for 2 separate food stations • Set-up food stations with all needed equipment, sanitization, utensils, napkins and décor • Advertised & sold event tickets to support scholarship fundraiser and increase attendanc

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  Hilton Hotels & Resorts

  Jul 2017 - Feb 2018

  Event Services Management Development Program -- Conrad Indianapolis

  • Managed receptions and dinners with up to 50 guests and worth $10,000 in total revenue• Oversaw high-end room blocks worth $6,400 total revenue• Edited & created SOPs to improve consistency & on-boarding in event management• Refined Delphi merge documents for uniformity and efficiency• Created a process to streamline the transition from Sales to Servicing• Supported Director of Housekeeping with assigning rooms, inspecting rooms, & addressing HOTSOS alerts during times of low staffing and high occupancy to sustain a SALT score of 83.8%• Completed a 6-week rotation around the hotel departments for well-rounded training Show less

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  ARIA Resort & Casino

  Mar 2018 - Sept 2018

  Catering Administrative Assistant

  • Create Banquet Event Orders for conventions groups from 100 – 2,000 attendees• Establish relationships with clients and communicate on behalf of catering managers whenever possible• Communicate with Banquets, Set-Up, Kitchen, Pastry and Beverage Departments with any BEO changes• Work closely with Banquets and Accounting for accurate billing and contract concessions• Create & distribute reports regarding event alerts, revenue, upcoming convention groups and BEOs• Manage catering mangers’ file turnover by assisting in preliminary forecasting and closing once actualized• Answer phone lines for all catering managers and the main line – answer to client inquiries and sales leads• Send inquiry deny or accept emails on behalf of catering managers• Enhance department by identifying areas of improvement and leading approved suggestions• Create & order/print menu & tasting cards for plated/VIP events• Manage office duties such as calendars, schedules, cleanliness and organization Show less

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  Hello! Destination Management

  Sept 2018 - Mar 2020

  Account Coordinator

  • Analyzed client emails/calls to create request for proposals in order to prioritize depth of research• Crafted décor and entertainment event concepts for groups with 4 – 3,500 attendees• Meticulously secured space, product and/or services with partnered vendors on behalf of account executives and our clients• Created accurate and detailed cost sheets, quotation of services, service agreements and deposit billing invoices• Built strong knowledge and relationships with various restaurants, tours/activities, venues, shows and décor vendors Show less

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  Station Casinos

  Jun 2021 - Jan 2022

  Food and Beverage Assistant Manager

  • Led team members and restaurant operations in the absence of the AGM and GM• Assisted in training and motivated staff to meet goals for sales and guest satisfaction• Created weekly/daily rotations and assigned tasks• Monitored ticket times, food quality and guest satisfaction with table touches• Ensured sidework was completed by team before and after shift, including food rotation and inventory• Efficiently handled guest opportunities to turn around unsatisfactory experiences• Maintained composure and made quick decisions with difficult guests• Stepped into any role or cut floor based on business volume• Acted as the Beverage MOD in their absence and monitored cocktail waitresses and bars• Reviewed and edited ADP daily to ensure payroll was accurate• Acted as a liaison between upper management and the team members• Enforced proper disciplinary measures when needed• Ensured OSHA, SNHD and safety and security policies were followed Show less

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  Red Rock Casino Resort & Spa

  Jan 2022 - now

  Executive Meeting Manager

  • Maximize ADR, catering and REVPAR by securing group business with function space rental, catering food & beverage and/or guest room blocks, while also identifying opportunities with ancillary facets of the resort• Conduct site visits with prospective clients to showcase resort as a potential venue/host hotel• Strategically propose to RFPs with up to 75 guest rooms on peak and between 2 – 1,000 attendees arriving within a 90 day window• Produce contracts to satisfy all parties while ensuring we are compliant with company policies and legal requirements• Process multiple bookings at a time by maintaining communication with the client from inquiry to departure day, addressing needs and detailing documents as part of the planning process• Generate banquet event orders and diagrams according to the client’s specs by deadline• Gather all upcoming group charges to assemble the estimate invoice for billing department 2 weeks prior to arrival• Effectively communicate with all resort departments as the liaison for the group by creating resumes detailing all information on the arriving group for the resort to plan and understand the incoming volume of guests Show less