Tristan A.

Experience

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  Wesfarmers

  Jan 2007 - Feb 2012

  Operations Management

  Bunnings: 2007-2009Coles: 2009 - 2012Operations and Operations management roles.Included Store Operations - Wesfarmers Graduate Program focused on managing commercials, recruitment, daily operations and leading teams.

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  Coles

  Feb 2012 - May 2014

  Program Manager Renewal, Store Development

  Investing in new stores, launching new products, bringing new innovation. Tristan’s role was leading the National program management for Coles store 'Renewal' transformation program. Major focus working cross functionally with Renewal Operations, Planning, Construction, Property and State Development teams to program manage and oversee delivery of the national renewal program. The focus of renewal was to transform stores in all elements of format, operations, people and innovation. The role had a strategic focus on planning and prioritising the supermarkets in the fleet for investment, to successfully deliver over 100 store projects annually (refurbishments, extensions and new stores). During this time, I also developed and implemented the Store Objectives process, and managed the approval forums with Senior Management for decisions relating to funding approval and strategy.Prior to this was doing project management deliver including multi-site management of store refurbishments, new stores and extensions throughout Western Australia. Renewal of team culture, store concepts and overall operational standards. Show less

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  MYER

  Apr 2014 - Feb 2017

  Head of Program - Change & Enablement

  Leading a large and complex portfolio across the transformation strategy with a portfolio of >$50m. Major focus on delivering strategic projects, corporate governance, embedding change management capability and providing leadership to project teams and senior management. Portfolio included Technology, Customer, People and Omni-channel initiatives, with key business areas including IT, Online, Finance, HR, Store Operations, Marketing, Loyalty, Data & Digital.During this time, I built the PMO operating model for projects at Myer and developed the change capability for the Transformation office by reviewing methodology, re-structuring and growing the resource base, re-defining roles, along with gaining C-Suite/Executive buy in and funding approval across large and complex change programs. Show less

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  Microsoft

  Jun 2017 - Dec 2018

  Project Executive - Independent Consultant

  Leading the Program Management across implementing the World Wide Sales transformation across APAC, India, China and Japan. This is targeted at digitising and insourcing the small-medium business target markets as part of a global transformation.Key Achievements:- Delivery of sales centre offices in Japan, China, India and Sydney- Transition from 100+ vendor companies, to permanent FTE of 350+ head count- Best practice processes developed & leadership engagement model. - Advisor to Europe and the Middle east from the headquarters in Dublin Ireland on delivery for the EMEA market. Show less

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  PwC

  Jan 2019 - now

  Senior Manager in the Management Consulting business. Key projects include:- Program Director for an ASX Top 50 organisation, responsible for transformation design and delivery including governance, and leadership for the delivery teams across 5 workstreams and >40 projects. - Trusted advisor to a government agency on program design and establishment of a PMO to uplift customer experience and overhaul technology & process for debt recovery, as a result of a class action. The focus on program strategy, planning & delivery management, governance & change management.- Led program management across ASX100 Financial Services organisation including design & implementation of solutions, as well as remediation efforts. Dealing with multiple senior leadership, across 20+ business units to drive progress and key decisions.- Program management of standing up a new department within one of Australia’s largest banks to deal with complex regulatory issues. This included process design, people structure build, delivery of project management technology and involved a new operating rhythm for the client team, embedded using agile techniques (daily stand ups, visual management). Show less

  • Director, Management Consulting

    Jul 2021 - now

  • Senior Manager, Management Consulting

    Jan 2019 - Jun 2021