Brooke Ferrari

Experience

• 

  Ordereze

  Feb 2015 - Feb 2016

  Project Coordinator

  * Designed and built websites, mobile sites and social media accounts for the restaurant industry.* Continuously provided excellent customer service to restaurant owners and clients.* Consulted with clients to develop effective marketing goals and strategies that were best for their business.* Constantly kept management informed on project status to improve their ability to manage work and cash flow.* Focused on detail while designing website layouts and content to maximize product quality and user experience.* Practiced effective internal communication to ensure the team remained informed.* Provided excellent post sale customer service to solidify client relationships and address any questions or issues. Show less

• 

  The Sam Tell Companies

  Feb 2016 - Feb 2017

  Buyer

  * Analyze quotes from vendors to determine the best option for each order.* Monitor procurement process from start to finish including obtaining approvals, generating and sending purchase orders, and performing three-way match of purchase order, invoice, and merchandise prior to payment.* Constantly improve relationships with vendors by utilizing a customer service approach* Remain proactive by following up on delayed items, communicating potential issues, and maintaining useful records.* Process order modifications and review merchandise received to confirm orders are correct. Show less

• 

  Henry Schein

  Feb 2017 - Feb 2024

  Daily coordination and supervision of the Medical Bids Team. Responsible for planning and directing the work of the Medical Bids Specialists, Sr Medical Bids Specialists, and/or Medical Bids Lead assigning work, and monitoring results. Also responsible for ensuring the correct tools are utilized and processes followed. Additional functions included but not limited to, hiring, coaching, training, disciplining and termination of employees. • Manage product match process for new bid proposals and existing accounts.• Daily interaction with the sales team, operations team and other groups within medical division.• Review team productivity, troubleshoot questions and problems with systems and processes. • Prioritize and delegate daily work assignments, ensuring all deadlines are met. • Resolve escalated customer/internal team inquiries.• Responsible for special projects and performs other duties as required may prepare large bids as required, review formal bids ensuring compliance with specifications. Show less • Daily coordination and supervision of the Medical Bids Team. Responsible for planning and directing the work of the Medical Bids Specialists, Sr Medical Bids Specialists, and/or Medical Bids Lead assigning work, and monitoring results. Also responsible for ensuring the correct tools are utilized and processes followed. Additional functions included but not limited to, hiring, coaching, training, disciplining and termination of employees. • Manage product match process for new bid proposals and existing accounts.• Daily interaction with the sales team, operations team and other groups within medical division.• Review team productivity, troubleshoot questions and problems with systems and processes. • Prioritize and delegate daily work assignments, ensuring all deadlines are met. • Resolve escalated customer/internal team inquiries.• Responsible for special projects and performs other duties as required may prepare large bids as required, review formal bids ensuring compliance with specifications. Show less • Work with the sales team on the product matching component of our RFP’s for our large accounts. • Oversees Bid Specialist and Sr. Specialist work for quality and guideline compliance. Available to answer questions from Bid Specialist and Sr. Bid Specialist.• Work closely with management in a lead role, to improve Systems/Databases/Process.• May be responsible for developing, implementing or assigning projects with a timeline the team will use to reach its end goal. Will help delegate tasks to their team members, and may provide guidance until completion.• Work with the legal components of our RFP’s to ensure we are in compliance with the terms and conditions.• Train new and existing staff members on our system functions, processes, products, and databases. • Participates in special projects and performs other duties as required. Show less * Identifying and developing new bid opportunites.* Prepare and coordinate bids, quotes, proposals: and sales plan/GPO analysis. * Create develop and maintain accurate and timely bids and quotes. * Performs product matches based off of customer usage reports. * Works closely with other HSI departments to prepare and submit bid paperwork and related documentation. Assists in calculating and totaling bid proposals for prospective clients as needed. * Contacts prospective clients to verify bid specifications or purchase requests and follow up on bid awards.* Conducts price/cost savings reports utilizing lower cost alternative products and/or contract costs.* Participate in special projects and performs other duties as required. Show less

  • Supervisor II

    Jan 2024 - Feb 2024

  • Supervisor I, Medical Bids

    Jul 2021 - Feb 2024

  • Medical Bids Team Lead

    Apr 2020 - Jul 2021

  • Senior Medical Bids Specialist

    Feb 2019 - Apr 2020

  • Medical Bids Specialist

    Feb 2017 - Feb 2019