Praudeep Namakkal Balasubramani

Experience

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  ABB

  Jun 2015 - Sept 2015

  Project Analyst Intern

  Studied in detail about 4 types of power backup systems during the course of internship and finalized an appropriate system to run the drives facility and Night outdoor lighting at plant without power interruptions• Designed and tested the circuits using MATLAB and Simulink to identify the feasibility of the circuits• Analyzed and presented a detailed report of the cost of initial investment, price depreciation, return on investment, operations and maintenance costs by employing Excel to the Senior Management• Eliminated 30% of the cost incurred due to power outage & the maintenance of Diesel generators Show less

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  K Vangili & Company

  May 2016 - Aug 2016

  Supply Chain Business Analyst

  ● Monitored and worked with finance, design, production teams for process Standardization & Governance by implementing Kaizen achieving a 17% reduction in wastage of raw materials, saving $15,000 per annum● Coordinated logistics, and meetings in collaboration with SME’s, external vendors, and Sub-contractors● Evaluated and identified 4 major areas of improvement, achieving early closure of Project using PERT Analysis● Published dashboards and operational reports of the business and financial impact analysis using Excel and Tableau. Consequently, persuaded stakeholders to make key decisions on expediting the project completion.● Assisted Program Manager in 2 Projects to mitigate risks, maintain SOW, Schedule and Budget Show less

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  Ericsson

  Sept 2016 - May 2019

  • Mentored and Led 24 Engineers on “North California War Room”; a team of highly trained engineers capable of troubleshooting complex issues on LTE and UMTS technologies of AT&T telecom network• Collaborated with the Project Managers, SME and Stakeholders to communicate project status, protocols, timeline issues and project risks, facilitated weekly meetings, and analyzing the key performance metrics (KPI)• Communicated, drove tasks to completion on priority by enhancing operations protocols, avoided 30% escalations• Increased efficiency, productivity by assisting in rollout of new tool, achieved 30% faster checks• Analyzed multiple data to identify performance gaps, bad trends, recommended changes saving 20% time per day• Enhanced War Room guidelines driving for continuous improvement to achieve the goals, within the team• Planned, tracked, assigned and delegated activities based on priority (to 3rd party vendors/Engineers/Tower Technicians) and severity of the tasks• Interpreted and handled escalations, conducted Kick-off calls and managed project quality Show less • Technical expertise in deep-dive analysis to identify the root cause and rectify TNOL network degradations• Expertise in install and troubleshooting issues including but not limited to LAN ports, Ethernet cables, SFP ports, External Alarms (Site systems), RF cables, Jumpers, DUL/DUS, Baseband & RRU units• Recognized with ‘Power Award’ in 2017 for flawless delivery to Customers• Derived business insights by visualizing KPI’s using Excel and AT&T RF tools, leading to optimized data collection methods Show less

  • Network Engineer Team Lead

    Oct 2018 - May 2019

  • Network Engineer

    Mar 2017 - Sept 2018

  • Graduate Trainee

    Sept 2016 - Feb 2017
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  Northeastern University

  Apr 2020 - Jun 2021

  Project Management Coordinator

  Student employeeProject Management Coordinator for Enrollment Management Team.• Migrated all academic programs and 1000+ courses from workbooks to Workfront and documented the workflow• Triaged and monitored project tasks of enrollment management team and reported the progress to stakeholders. Improvise data handling techniques, reducing 20% of data redundancy• Created Portfolios, Programs, Projects and tasks through Workfront to track/monitor the status of the Marketing initiatives planned by Enrollment Management Team• Acted as a liaison between Associate Director of PM & Ops and Senior PM to consistently deliver scalable solutions as per Market requirement plans of fiscal year 2021, using Workfront tool Show less

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  Northeastern University Information Technology Services

  Sept 2020 - Apr 2021

  Instructional Assistant
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  Indigo

  Jan 2021 - Jun 2021

  IT Project Manager

  • Overhauled reporting structure of PMO, saving 15% time spent to track projects using Smartsheets, Jira • Increased throughput of Scrum & QA testing teams by analyzing velocity, team coordination and headcount efficiency by working with Program Manager, Product Managers and Scrum Teams• Led Change Management across organization to discuss Lo-fi, Hi-fi solutions and release plans for software products• Identified and mitigated risks/blockers during Scrum of Scrum, design review meetings by working with Program Manager and Product Managers• Successfully managed the migration of legacy systems to a new Settlements platform by working with PM and PO by making keys notes, preparing presentations, gathering data from multiple sources Show less

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  Northeastern University Information Technology Services

  Jun 2021 - Dec 2021

  Customer Experience Technician

  Student employee• Created Incidents and Problem tickets using ServiceNow platform on priority basis and escalate them to corresponding Tier-2 support promptly• Manning the customer contact center by providing technical support and solutions via calls, emails, chat and remote sessions (ServiceNow and Beyond trust platforms) • Diagnosed hardware and software faults and resolved technical application problems - Expertise in troubleshooting issues including but not limited to Network printers (LAN ports/MAC address/IP), Software issues, Licenses, wireless networks• De-escalated stressful situations and offered reassurance and support to customers (NEU community) Show less

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  Seismic

  Feb 2022 - Apr 2022

  IT Project Manager
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  EY

  Apr 2022 - now

  Senior Technology Consultant - Digital Engineering