Mohammed Fyaad

Experience

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  Asites. For web design & Hosting

  Jan 2005 - Jan 2006

  • Helpdesk Technician with dedicated servers

  Dealing WHM,Cpanel ,Helm hosting panel

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  Tiger for Trade and Industrial Import (Egypt)

  Jan 2006 - Jan 2007

  Websites Admin

  Administrate website and manage its contents

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  Info Plaza for Ecommerce

  May 2007 - Jan 2009

  Web Content Producer & CMS Developer , E-marketing specialist

  Create and manage websites through CMS , Add and Edit the websites contentsImplementation of the process of improving sites for search engines: SEO search engine optimization on-page & off-page / SEM/ SMO /Affiliation / Display / Meta Search /Ecrm the emergence of the site on the first pageinternal link buildingFace book and social Media optimizationMarketing by paid advertising such as (Google Adwords management)Marketing classified ads (ads work for products and services)Marketing with directories and forums (Backlink Building)increase the number of customers (visitors) generate trafficDesign an integrated marketing plan and analyze the feasibility of projects to avoid the mistakes of electronic and raise the proportion of profits (Google webmaster tools)Study the market and business statistics, and survey to provide alternative solutions and achieve better results (Google Analytics)Marketing through the work of advertising and dissemination of videos (as a channel (You tube)Broadcasting video and text tutorial courses Email marketing (Emailing) (send promotional messages for many E-mails related to company products and services) Show less

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  Freelance Web Development

  Jan 2009 - Feb 2010

  Web Developer
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  EFX Class Forex

  Feb 2010 - Jan 2011

  PHP web Developer

  create php web applications

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  AlGhaya Computers sharjah

  Jan 2011 - Apr 2012

  CMS web Developer

  create website through content management systems (jommla,wordpress)

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  Ohod Soft For Programing

  Apr 2012 - Feb 2014

  CMS web Developer

  create website through content management systems (jommla,wordpress)Arabic Syndication and CSS editing files for templates and plug ins

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  Fun and Fit Fitness Est

  Feb 2014 - Sept 2014

  Administrative Executive

  Design and implement office policiesEstablish standards and proceduresOrganize office operations and proceduresSupervise office staffMonitor and record long distance phone callsPrepare time sheetsControl correspondencesReview and approve supply requisitionsLiaise with other agencies, organizations and groupsUpdate organizational memberships

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  Mnbaa - منبع

  Nov 2014 - Nov 2016

  Senior Customer Service & Technical support Responsible منبع

  Responsible for all contractsFollowing on paymentsDeal directly with customers either by telephone, electronically or face to faceHandle and resolve customer complaintsObtain and evaluate all relevant information to handle product and service inquiriesProvide pricing and delivery informationPerform customer verificationSet up new customer accountsProcess orders, forms, applications and requestsOrganize workflow to meet customer time framesDirect requests and unresolved issues to the designated resourceManage customers' accountsKeep records of customer interactions and transactionsRecord details of inquiries, comments and complaintsRecord details of actions takenPrepare and distribute customer activity reportsMaintain customer databasesManage administrationCommunicate and coordinate with internal departmentsFollow up on customer interactionsProvide feedback on the efficiency of the customer service processSome of admin Duties Show less

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  Top Line For Information Technology Services

  Nov 2016 - Jul 2017

  Sales Representative

  Arrange contract and payment details, and for delivery or installation of productsTrain clients in use of products Answer client inquiriesdeal with complaints and arrange for servicing of faulty goodsKeep sales records and predict future market trendsFind and contact potential clients, and develop sales ideas to attract more clients Organize sales budgets.

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  BreamX

  Jul 2017 - Feb 2018

  Sales Manager

  Achieve growth and hit sales targets by successfully managing the sales teamDesign and implement a strategic business plan that expands company’s customer base and ensure it’s strong presenceOwn recruiting, objectives setting, coaching and performance monitoring of sales representativesBuild and promote strong, long-lasting customer relationships by partnering with them and understanding their needsPresent sales, revenue and expenses reports and realistic forecasts to the management teamIdentify emerging markets and market shifts while being fully aware of new products and competition status Show less

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  Alsalil Web

  Feb 2018 - Jul 2020

  Director Of Sales Marketing

  Arrange contract and payment details, and for delivery or installation of products Train clients in use of products Answer client inquiries deal with complaints and arrange for servicing of faulty goods Keep sales records and predict future market trends Find and contact potential clients, and develop sales ideas to attract more clients Organize sales budgets

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  شركة جودة لتقنية المعلومات والحلول الذكية

  Oct 2019 - Jan 2023

  Founder & Chairman

  Jawdaa for Information Technology and Smart Solutions is an official company registered in the Ministry of Commerce and Investment and the Chamber of Commerce and it is a company that follows a completely different approach from the companies currently in the Saudi market in general because we care about quality standards greatly and it is very important to add that we go through a timetable for the delivery of projects so that The customer is always aware of every step that is being implemented in the project first-hand. We implement mobile applications, websites and many electronic services Show less

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  NEN - National Education Network

  Nov 2020 - Oct 2021

  Sales Manager

  Managing, training, and motivating the existing sales team to drive revenue growthDevelop and manage efficient distribution networks for salesDevelop efficient and creative sales and marketing strategies for the assigned territory and target setting for the sales teamCollecting customer and market feedback and reporting the same to the organizationMonitoring sales team performance, analyzing sales data, periodical forecasting, and reporting

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  MELAAHA DRONES

  Jan 2021 - Feb 2022

  Senior Webmaster
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  Sahla Digital Services

  Mar 2021 - Aug 2023

  Director of Digital Commerce Services Development