Experience

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  Computer warehouse group plc

  Jan 2005 - Nov 2008

  • Servicedesk/ system support Engineer

    Jan 2005 - Nov 2008

  • Servicedesk/ system support Engineer

    Jan 2005 - Nov 2008
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  Chams plc

  Dec 2008 - Jul 2011

  Head, city support(business research and development)
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  Fimaoni integrated services

  Aug 2011 - Mar 2014

  Business intelligence consultant

  • Coordinated the 1st and 2nd line support team that managed Clients (MTN Nigeria) in-touch customer experience Management software application (CEM) database across Nigeria.• Worked with the Project Implementation team to ensure successful and timely delivery of the projects• Coordinated the team managing Stakeholders' relationships and Customer feedback. Coordinated Product development team and implemented the strategic marketing initiatives and service support which was inclusive of product presentations and submission of bids to clients Show less

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  Chartered institute of personnel management of nigeria (cipm)

  Apr 2014 - Feb 2018

  Business analyst/ events & strategy officer

  • Conducted market research to identify business opportunities with relevant stakeholders, contributing to developing two new events that increased members' engagement over 3 years.• Worked closely with product owners, UX/UI designers, and developers to ensure development work for training was aligned with priorities.• Assisted with planning and setting expectations for the delivery of new features and functionalities on the company’s Mobile App.

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  Fimaoni integrated services limited

  Mar 2018 - Apr 2021

  Business intelligence consultant

  Worked with the Project Implementation team to ensure successful and timely delivery of business strategy to improve the employer's value proposition.• Coordinated the team managing Stakeholders' relationships and Customer feedback. Coordinated Product development team and implemented the strategic marketing initiatives and service support which was inclusive of product presentations and submission of bids to clients. Re-vamped the client's company strategies, trained the middle management staff to ensure the smooth implementation of the revised strategy. Show less

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  Pan nigeria limited

  May 2021 - Jan 2022

  Zonal head, public sector(lagos/south west)
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  G4s limited, uk

  Jul 2022 - now

  Safety event steward
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  University of bradford student union, uk

  Sept 2022 - Jun 2023

  Student data support assistant

  Achievements and Responsibilities• Analyzed student sports and societies data using Excel and Python for trend analysis, increasing dashboard updates by 50%.• Created and updated over 100 dashboards, improving data accessibility for event coordination and enhanced data accessibility for stakeholders.

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  University of bradford

  Jul 2023 - Jun 2024

  Sports and well-being sabbatical officer

  • Conducted data analysis to identify trends and improved student and staff engagement in sports and well-being activities by 30% in 6 months.• Developed and presented data-driven insights using 5 years data from the Union cloud database to the senior management, leading to the development of a user-friendly system for sports club management.• Reduced student misconduct by creating guides in educating students using trend analysis of the nature, type, and frequency of misconduct. This proactively reduces misconduct cases by 20% through effective data analysis and strategic planning. Show less