Experience

• 

  Kohl's

  Sept 2016 - Jul 2017

  Sales associate

  - Clean and maintain a organized workspace.- Maintain a comprehensive knowledge of products and locations.- Maintain company standards by consistently delivering a high quality of customer service and on the spot problem solving.- Resolve customer service incidents and communicated with service lines on behalf of clients.- Perform essential company functions such as opening and closing, counting registers, and maintaining a clean work environment.

• 

  National park service

  May 2017 - Sept 2017

  Assistant youth program coordinator

  - Direct intern youth program by supervising four Youth Community Ambassadors hired through the Youth Conservation Corp. - Schedule and supervise the maintenance of the historic site and grounds. - Conduct grounds and house tours- Explore the different Park Ranger specialties with Youth Ambassadors- Plan youth community events and school / summer group programs. - Provide support to the Head Program Coordinator during summer camp for children 4-10 years old.

• 

  Pottery barn kids

  Oct 2017 - Oct 2018

  Assistant operations manager

  - Supervise staff of 15+. - Create and assemble attractive and unique product displays. - Originate unique visual displays when supplies did not arrive as planned. - Initiate and attain new customer credit card applications. - Supervise promotional events for shoppers' and their children.- Resolve customer conflicts in a timely and effective manner

• 

  Swarovski

  Oct 2018 - Oct 2021

  Assistant manager

  - Maintain company standards by consistently delivering a high quality of customer service and on the spot problem solving. - Resolve customer service incidents and communicated with service lines on behalf of clients. - Perform essential company functions such as opening and closing, counting registers, and maintaining a clean work environment.- Utilize data collection to compare successful sales and business strategies

• 

  Icouldbe.org

  Jan 2019 - now

  Mentor

  - Provide at-risk middle and high school students with an online professional mentor- Empower teens and young adults to stay in school, plan for future careers, and achieve in life.- Provide feedback on personal and professional goals as well as guidance on maintaining any progress made thus far

• 

  Zones, llc

  Apr 2019 - Feb 2022

  - Manage and supervise team members to promote a respectful and cooperative environment.- Utilize data analytic programs to compare individual and team data to assist with training and coaching team members.- Work cooperatively with high-level tenants in a hands on environment.- Assist Technical Account Managers and Engineers to remedy customer service situations.- Coach engineers on proper customer service techniques, as well as provide advice on the next technical steps.- Create reference material and write reviews of team performance to best identify skills and problem areas.- Assist team to comply with company standards / policies in daily activities. Show less

  • Microsoft Office 365 Premier Quality Assurance Analyst

    Feb 2020 - Feb 2022

  • Microsoft Office 365 Quality Assurance Analyst

    Aug 2019 - Feb 2020

  • Microsoft Office 365 Ambassador

    Apr 2019 - Aug 2019
• 

  Mjm services

  Dec 2021 - Dec 2023

  - Manage direct labor, outside transportation spending, expense, labor, staffing, materials and supplies- Ensure products are shipped accurately and on time through the hub management system- Monitor and ensure that all key deadlines are met and proper follow up is implemented to insure compliance requirements are met - Monitor and process returns in a timely manner- Schedule and make service calls- Manage inventory shipping and receiving and place inventory orders according to demand Show less

  • Operations Manager

    Feb 2022 - Dec 2023

  • Data Entry Specialist

    Dec 2021 - Feb 2022
• 

  Kristy’s barn

  May 2023 - now

  Operations manager

  - Manage labor, staffing, materials and supplies- Plan and execute community and educational events- Monitor and ensure that all key deadlines are met and proper follow up is implemented to insure compliance requirements are met - Schedule and make service calls- Manage inventory shipping and receiving and place inventory orders according to demand