Elliot Wilde

Elliot Wilde

IT Apprentice

Followers of Elliot Wilde823 followers
location of Elliot WildeBasingstoke, England, United Kingdom

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  • Timeline

  • About me

    Senior IT Engineer

  • Education

    • Yeovil College

      2014 - 2015
      City & Guilds Level 3 Diplima ICT Professional Competence
    • Yeovil College

      2011 - 2013
      IT BTEC Level 3 Extended Diploma IT Triple Distinction*
    • Bournemouth University

      2015 - 2019
      BSc (Hons) Cyber Security Management Information Technology
  • Experience

    • Yeovil College

      Nov 2014 - Sept 2015
      IT Apprentice

      Hybrid role split between supporting the IT teaching faculty and IT Services. Key Responsibilities included:- Built teaching lab for workshops- Ran workshops for students - 1st Line support for Students and Staff- Designed new templates for documentation and guides- Updated internal documentation and support guides- Built internal tools for asset tracking across both departments

    • Bournemouth University

      Jun 2016 - Mar 2017
      PAL Leader

      Employed by the univerisy to provide support and guidance to first year students with their initial year of studies and University life.

    • NetApp

      Jun 2017 - Sept 2018
      EMEA IT Support Intern

      Working within the global End User Services Field Services team to support and develop solutions for end user computing.Key responsibilities included:- Provided remote support to countries across EMEA- Lead local and remote onboarding and offboarding of employees- Developed internal tools and scrips to aid with daily operations- UAT for software updates and changes across organisationProud to receive the 2017 'Going Above & Beyond' Award.

    • NetApp

      Sept 2019 - Apr 2023
      Regional IT Specialist

      Working within the global End User Services Field Services team to support and develop solutions for end user computing.Key responsibilities including: - Technical lead for EMEA region- Executive white glove support- Remote support for employees- Equipment purchasing - Supplier enablement- Employee onboarding and offboarding- Automation building to support workflows- Designing enhancements to systems - Building and updating internal documentation

    • Nomios

      May 2023 - now
      Senior IT Engineer

      Building, developing and supporting solutions to improve end user computing.Key responsibilities including: - Vulnerability Management- Employee Onboarding- Process Improvement & Automation- Apple Device Management with JAMF- Windows Endpoint Management with Microsoft Intune- Server Administration, Windows and Linux- O365 Account Management

  • Licenses & Certifications

    • First Aid & Fire Marshal

      St Johns Ambulance
      Dec 2021
    • Jamf Certified Associate

      Jamf
      Mar 2024
    • Mental Health First Aid

      MHFA England®
      May 2024
    • Microsoft 365 Certified: Fundamentals

      Microsoft
      Dec 2022
  • Honors & Awards

    • Awarded to Elliot Wilde
      Going Above & Beyond Tim Webb Dec 2017
  • Volunteer Experience

    • IT Technician

      Issued by Yeovil College on Jul 2016
      Yeovil CollegeAssociated with Elliot Wilde