Simone Carbonara

Experience

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  Xaos Systems, Roma

  Apr 2000 - Sept 2001

  Network Operator for Telemedia International (Telecomitalia)

  Router Management with HP OpenView. L2/L3 troubleshooting with international carrier and H24 Technical Network Help Desk. Management IP networks over Frame Relay and ATM, ISDN and knowledge of the commons IP routing protocols: OSPF, EIGRP, IGRP.Customer support in English

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  Xaos Systems s.r.l.

  Sept 2001 - Aug 2004

  Junior Network Engineer in Wind S.p.a. ( Parco de' Medici Roma)

  Network engineer for Wind DCN network made up of about 500 routers.Implemented and Managed all of Cisco, Intel, 3com and Juniper network equiment.Most of the time involved in L2/L3 troubleshooting and gained knowledge of the following IP routing protocolos BGP, OSPF, EIGRP in the DCN Wind Network and also have knowledge of switching technologie in big enviroments.I've been involved also in configuring Tacacs+ platform for user autentication and i've been working with CiscoWorks 2.0.Good knowledge of Juniper Network routers J20, M20, M160.Sysadmin of the WIND hosts under Solaris, Linux and *BSD assigned to group NW.OM.TA.BD.DCN. Show less

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  Xaos Systems, Roma

  Aug 2003 - Sept 2003

  Junior Network Engineer in Banca Intesa ISS, Milano

  Assuranza BancaIntesa Networks.Configuration and monitoring of routing and switching equipment of different brands: Cisco, Intel, 3com, Avaya.The knowledge required in this position helped me to gain a detailed knowledge of BGP,OSPF,EIGRP, Lan Switching, Ethernet, Bridging, SNA (DLsw+), SDLC.

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  Wind

  Aug 2004 - Apr 2005

  System and Security engineer - Wind Spa (sede parco de’ Medici) Security Administrator for DCN

  System Security Administrator for all the Wind DCN network with good knowledge of Checkpoint on Solaris and Nokia (ipso) platforms. Also good knowledge on Cisco Pix, Unix & *BSD (ipf,ipfw) and linux (iptables) kind of sw based solutions (on all OS's).Also System administrator of all hosts belonging to the Wind Group NW.OM.TA.BD.FIREWALL ( approximately 30 CheckPoint Enforcement modules on Solaris)

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  Banca d'Italia - Eurosistema

  Apr 2005 - Aug 2008

  Network and System administrator – Banca Di Italia/Kyneste

  I've been configuring and managing Banca Di Italia’s server farm located in Rome to the provider Kyneste. I manage Microsoft Server Windows 2000, Windows 2003 and all the services correlated to be in charge to this server farm. My skills are thus to manage/configure TrendMicro(Messaging Security Suite), TrendMicro WebScan/Proxy ( Interscan Web Security Suite), Juniper Netscreen Firewalls ( configuration and troubleshooting ), NNTP Server (Dnews). Above all i’ve been dealing with OpenSTM 3.2, a security correlation platform that has the will to handle, correlate and generate security alerts from differents security devices (IDS, Firewalls, TrendMicro products). I implemented from scratch the Network monitor service with HP OpenView / OpenView Operations ( installation, configuration, troubleshooting and tuning) , Cisco VMS 2.2 with a deep knowledge of IDSMC 2.1 module to deal with Cisco IDS sensors. Show less

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  Enel Group

  Apr 2006 - May 2007

  System Administrator – Consultant for Hewlett Packard in Wind Spa (Enel) for the product OPENSTM

  Consultant for HP of the product OpenSTM - (www.openservice.com).I've been assigned to install, implement, configure and troubleshoot the security platform OpenSTM 3.5 ( now logmatrix ) based on RedHat Linux in Wind-ENEL Leonardo Network. I've implemented correlation rules to satisfy customer requirements for integrations between Cisco ACS CISCO Rs and OpenSTM service.

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  Xaos Systems S.r.l.

  Aug 2008 - May 2010

  Network and Security engineer

  Dealing with different IT scenarios, from SNORT based services to common monitoring tools as Nagios/Cacti under Linux distributed scenarios.

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  SITA

  May 2010 - now

  Senior product specialist. I am part of the AMS product management team Client Service Manager for Corporate services Senior Customer Service Manager for Baggage products delivered @ FCO Airport. Customer Service Manager @ SITA for Bagmanager product delivered @ FCO Airport

  • Technical Customer Service Manager

    May 2019 - now

  • Senior Product Specialist

    May 2018 - Apr 2019

  • Client Service Manager

    Apr 2015 - May 2018

  • Senior Customer Service Representative

    Apr 2013 - Apr 2015

  • Customer Service representative, Customer Service Management

    May 2010 - Apr 2013