Bunna CHOM

Experience

• 

  Siemens

  Feb 2020 - Jun 2020

  Support Data Analyst

  Responsibilities: • Approving request access in Share-Point. • Managing Service-Now Groups. • Making release in Release Log (RPA - Blue Prism)

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  Commerzbank Czech Republic

  Jul 2021 - now

  As a Junior Operations Engineer, I actively contribute to the stability, scalability, and efficiency of cloud-based environments. My role involves overseeing the operational aspects of various applications running on Google Cloud Platform (GCP) and managing Oracle Cloud databases to ensure seamless performance and availability.Key responsibilities include:ServiceNow: Monitoring incidents and service requests, ensuring timely resolution and minimizing downtime for critical applications.Google Cloud Platform (GCP): Supporting and managing applications hosted on GCP, optimizing resources, and ensuring system reliability.Oracle Cloud Database: Administering and maintaining cloud-based Oracle databases, ensuring high availability, backup integrity, and optimal performance.Dynatrace: Utilizing Dynatrace to monitor and troubleshoot application performance issues and ensure proactive response to potential problems.CI/CD Pipelines: Managing continuous integration/continuous deployment (CI/CD) pipelines for automated builds, testing, and deployments to streamline the release process.Deployment: Coordinating and executing deployment activities across multiple environments to ensure smooth rollouts and minimize disruption.OpenShift: Working with OpenShift for managing containerized applications, ensuring secure, scalable, and highly available deployments.Jira & Confluence: Utilizing Jira for task tracking, incident management, and sprint planning, and Confluence for documenting key processes and sharing knowledge across teams. Show less

  • Operation Engineer

    Oct 2022 - now

  • Junior Sharepoint Developer

    Jul 2021 - Oct 2022