
Christian Zajac
Technical Account Manager

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About me
Loan Officer at Colonial National Mortgage, A Division of Colonial Savings, F.A.
Education

University of Phoenix
2004 - 2006Master of Business Administration (MBA) Business Administration and Management, General
University of Houston
-Bachelor of Science (BS) Computer Engineering
Experience

Hewlett-Packard
Nov 1995 - May 2009Technical Account Manager•Served as the customer’s central point of contact for proactive technical services in regards to HP's broad base of technical resources. Perform regular consultations with sales, engineering, local field teams, and related managers ensuring a satisfactory solution for the customer’s concerns.•Managed the implementation of computer technology configuration changes and computer hardware and software platform revision transitions resulting in improved performance, availability, stability, and customer satisfaction•Provide technical support for installation and startup services, migration support, systems integrations, network services, IT consulting and system hardware configuration/maintenance for mission critical enterprise clients in multi-million dollar environments. Show less

Plains All American Pipeline, L.P.
May 2009 - Jul 2014Marketing/Financial Analyst•Routinely conducted monthly revenue projections through analytical aggregation of oil volume and pricing data.•Performed profit estimate model re-engineering at varying intervals in order to enhance the efficiency and accuracy of estimating monthly revenue.•Ability to work independently on multiple projects while remaining focused on deadlines.•Regular collaboration with field lease crude reps and business unit directors to ensure accurate monthly revenue projections. •Performed in-depth analysis on historical business unit financials with the goal to reveal potential areas for improving business profitability and customer relations. •Proactively worked with team peers on projects outside of normal work routines in order to develop/enhance standards and procedures for gathering contract details used for profit analysis.•Proficient in Microsoft Office products, very strong excel skills (vlookups, pivot tables, advanced filtering) and Microsoft Access experience.•Worked to train and develop new team members and acted as a trusted resource for more senior team peers. Show less

Colonial National Mortgage, A Division of Colonial Savings, F.A.
Jul 2014 - Jun 2021Loan OfficerMy job role is to serve as my customer’s primary focal at Colonial in assisting them in achieving their successful home financial needs. This involves explaining to them the different financing programs available to them, obtain information and required documents for the loan application, answer questions about the process, communicate and assist the progress of the loan, and congratulate the new home owner once the loan closes. Additional work details:•Analyze the customer’s financial situation•Review credit reports and communicate strategies for potentially resolving credit denial situations•Research new types of loans and other financial services that may better meet the customers' needs.•Evaluate the feasibility of the loan•Explain terms of service of varying loan programs•Maintain knowledge of developments and changes in the local real estate market•Stay abreast of mortgage rates and review economic reports that impact the mortgage funding trends•Review rule changes and regulations pertaining to private and agency mortgages•Confer with processors and underwriters to aid in resolving mortgage application problems•Market loan products to individuals and offer options to businesses for their employees’ mortgage needs Show less
Licenses & Certifications
- View certificate

Military and Veteran Housing Certified
Veterans Association of Real Estate ProfessionalsJul 2017 - View certificate

Introduction to Cybersecurity
CiscoSept 2020 - View certificate

Customer Service: Managing Customer Expectations
LinkedInFeb 2024 - View certificate

Xinnix Certified Originator
XINNIX, The Mortgage AcademyDec 2014
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