Steve Rivalland

Experience

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  Mobil Oil

  Feb 1987 - Jan 1999

  Retail Area Manager

  Responsible for retail marketing, fuel pricing, lease negotiations, profitability, merchandising and managing retail outlet franchisees throughout metropolitain and regional areas.

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  Telstra

  Oct 1999 - Jul 2019

  Australia Post, Strategic Accounts Victoria (TE&G)Key Responsibilities As one of Telstra's largest strategic/flagship accounts, a key function in managing Australia Post is to grow the ICT revenue share of wallet beyond core carriage services, whilst aligning this to the primary objectives for Australia Post over a 5 year shared vision. This was developed through the Edge Program, which provided a shared working plan - "Post of The Future". Primary Roles * Manage and implement "Post of The Future" strategy to retain and grow customer ICT revenue* Conduct ongoing workshops sharing vision for "Post of the Future" (Edge Program)* Meet/Exceed Revenue & Sales Targets * Utilise effective organisational and time management skills including the ability to handle multiple projects at any given time.* Manage a strong Account Team to deliver to the plan for Australia Post under the shared vision - Sales, Specialists, Customer Care* Leverage strong written and oral communications skills for proposals, tender responses, strategy documents internal presentations, customer presentations to all levels including executive management, and public presentations. * Relationship Management with key executives across multiple business units/divisions.* Develop and maintain strong Value Ledger (available if required)Key Achievements * Revenue Achieved - $27.6M (101.1%)* Achieved Sales $3.61M (52% of YTD target)* Facilitated 5 year contract extension for WOB ($52M pa)* Facilitated Cisco UC project for Head Office (TCV $12M over 5 years)Customer: Australia Post Show less

  • Senior Account Executive

    Dec 2015 - Jul 2019

  • Senior Account Executive, Enterprise & Government

    Jul 2011 - Nov 2015

  • Senior Account Executive

    Jan 2009 - Jun 2011

  • Account Director

    Jul 2008 - Dec 2008

  • Senior Account Executive

    Jul 2006 - Jun 2008

  • Account Executive

    Oct 1999 - Jun 2006
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  1Step Communications

  Oct 2019 - Jan 2020

  Business Development Manager

  1Step Communications has been providing business communication solutions since 1987. We began with office telephone systems and have now broadened our expertise to all forms of office communication and ICT services.We specialise in:Cloud ComputingOffice 365 Migrations and implementationIT Managed ServicesHP equipment and servicesVoice - IP Telephone Systems, Telstra pricing plans, Telstra TBS, VoiPMobile - Telstra business mobile plans, mobile data, managed support desk, handset management Data - Telstra business broadband, IPWAN, NBN Veeam Back up and migration softwareVmWareWe understand the demands of running a business. That is why we supply only the best most reliable products and services and why we build solutions to budgets.Our highly trained team can tailor the correct solution that will make your business compliant with the flexibility to grow with you in the future.Well-planned communications can do more than improve customer service. Today's communications technology should be viewed as a business tool enabling you to pursue new business goals.See less Show less

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  Xtreme Technology

  Feb 2021 - Feb 2024

  Sales Executive

  With its broad technology experience spanning commercial copiers, IT systems and managed services, Xtreme Technology seamlessly integrates all IT systems so that businesses operate in the most efficient and easy way possible. Xtreme is the result of the merger of some of Western Victoria’s largest running service based businesses in the Office Technology area, servicing the Regional area across Geelong, Ballarat & Horsham. Our Services include:• Commercial Digital Printing Technology• Small Desktop Printers to Large Office Multi Function Devices (MFDs)• Print Management Software • Wide Format Printing Devices• Speciality Printers (ie POS Systems & Label Printers)• Scanners and Automated Data Acquisition Software Solutions• Customised Computer systems and Hardware• Remote Monitoring of Networks (IT Managed Services)• Online and On site IT Support• Server Backup Management• Smart Panels for Interactive Displays• Visitor Management Systems Show less