Tarik GUNAY

Experience

• 

  Nortel Networks

  Jan 1385 - Jan 1388

  • In XPM, we were interested in software which is related with DMS and VoIP based network devices. We found and eliminated the problems that may occur in this software via SW patching.• Using test labs to reproduce the customer’s cases and check if the cases are related to hardware, or not.• Writing the solution examples and success stories of cases on Knova Platform (Knowledge Database) for support teams and the customers in order to solve the problems quickly. • Carrying pager and 7/24 for customer support for emergency issues to find solutions within strict deadlines by collecting/analyzing datas from customer switches, troubleshooting real-time problems outages.• Provided product support for the owned software component by providing code and architectural ownership for development activities. • Experience in troubleshooting, problem solving, decision making, coaching and project planning techniques. نمایش موارد کمتر

  • Purchasing Specialist - Supply Chain and Order Management Office

    Jan 1387 - Jan 1388

  • XPM Global Network Product Software & Hardware Support Engineer - Center of Excellence

    Jan 1385 - Jan 1387
• 

  Huawei

  Dec 1392 - now

  • Carrier Business Sales Director (Turk Telekom Account)

    Jan 1402 - now

  • Türk Telekom Executive Account Manager

    Dec 1395 - Jan 1402

  • Türk Telekom Senior Account Manager

    Mar 1394 - Dec 1395

  • Türk Telekom Account Manager

    May 1394 - Mar 1394

  • Service Solution Sales Manager

    Dec 1392 - May 1394
• 

  Avea

  Jul 2009 - Nov 1392

  Network Purchasing Specialist – Network Purchasing Department

  • Managing and purchasing quantities of equipment, and services such as software, hardware, outsource contractors, maintenance services and consultants as requested by Avea Technology Teams, at the lowest price consistent with required quality, from national and international companies suppliers (Ericsson, Nokia Siemens Network, Huawei, Qualcomm, Alcatel Lucent, Netaş, Commsquare, Piworks, Innovile, BÇO etc.) which deliver purchased items at the specified time and place. • Managing and negotiating agreements and annexes working with suppliers, legal office, vendor management office and technical departments.• Managing all process of tender and preparing all necessary documents.• Consulting with and supporting Avea Technology Teams about their purchasing needs.• Monitoring price increases and communicating changes as necessary.• Dedicating to make win-win situations in negotiations.• Developing strategies and cost reduction initiatives in support of corporate goals. نمایش موارد کمتر