Raghuraman Madhaiyan

Experience

• 

  SRC ESTATE PROJECTS PRIVATE LIMITED

  Mar 2014 - Mar 2016

  Project Engineer
• 

  Sodexo

  Apr 2016 - Dec 2018

  Cashier
• 

  DK3

  Jan 2019 - Jun 2020

  Manager of Operations
• 

  Motel 6

  Jun 2020 - May 2021

  General Manager

  Responsible for overall hotel operations, daily, weekly and monthly financial reporting, on-boarding of team members. providing overall leadership in the hotel's continuing efforts to deliver outstanding guest service and financial profitability. Lead, direct and manage all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, leading service initiatives, leading and managing performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, responding to guest inquiries and resolving concerns.Ensuring guest and team member satisfaction.Monitor and develop team member performance, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward.Recruit, interview and train team members as needed.Oversee service quality, operational efficiency, guest satisfaction, brand standards, service levels, and financial measurements.Identify operational performance, productivity, and efficiency gaps and implement measures to correct those deficiencies.Serve as primary liaison with all stake holders. Show less

• 

  GIRI Hotels

  May 2021 - Apr 2024

  Multi Hotel General Manager

  oversee and manage all aspects of 3 resort hotels operations

• 

  Serenite Hotels

  Mar 2024 - now

  oversee and Manage all aspects of the boutique hotel and restaurant with bar operations.

  • Regional Manager

    Oct 2024 - now

  • General Manager

    Mar 2024 - now