Melvin Jackson, PMP

Experience

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  US Army

  Jan 1997 - Jan 2001

  E-4

  Airborne; Air Assault; Three successful deployments; Trained in advanced hand-to-hand combat; Urban assault training; Advanced Marksmen training

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  Precision Broadband

  Sept 2013 - Aug 2015

  Operations Manager

  In my role, I coordinated, managed, and monitored operations across multiple organizational departments, including production, warehousing, and the 1099 workforce. This involved ensuring high-quality workmanship and providing necessary technical support to various teams.★ Reviewed financial statements and related data, utilizing insights to maximize profitability, exercise better control over operational budgets, and manage inventory effectively. Demonstrated proficiency in financial analysis for informed decision-making.★ Successfully led the office to achieve the top market position for 10 out of 24 months. This accomplishment highlights effective leadership and management skills in maintaining a strong market presence. Show less

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  4 West Telecommunications

  Sept 2015 - Apr 2017

  Manager

  In my role, I developed comprehensive business plans and budgets, regularly evaluating sales performance against both long and short-term goals. I monitored production reports in correlation with sales, meticulously tracking applicant progress using Excel.★ Established and strengthened business relationships to retain key clients like Google Fiber, Windstream, and Time Warner. Demonstrated effectiveness in maintaining and growing business partnerships with major clients.★ Managed end-to-end employee processes, including recruitment, training, and payroll administration. Ensured the smooth and efficient functioning of human resources activities to support business operations. Show less

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  Noble Resources

  Mar 2017 - Feb 2018

  Project Manager

  In my role, I drove continuous improvement initiatives, optimizing processes and policies to align with organizational goals and enhance overall output. I ensured strict adherence to rules, regulations, and procedures while managing the maintenance of the OSP fiber network to guarantee optimal performance.★ Oversaw the entire hiring lifecycle, from recruitment to staff placement, task delegation, work schedule establishment, and employee performance evaluation. Ensured the efficient onboarding and management of a qualified workforce.★ Coordinated and monitored operations across production, warehousing, installation fulfillment, dispatching, and training to ensure a seamless workflow. This involved overseeing various aspects of the business to maintain efficiency and productivity.★ Elevated company metrics to consistently rank number one in weekly stack rankings for eight out of ten months. Demonstrated a commitment to achieving and maintaining high-performance standards within the organization.★ Successfully expanded the company size from twelve to thirty-six employees in less than a year. This growth showcased effective leadership and management skills in scaling up the workforce to meet organizational demands. Show less

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  Infinite Communications

  Feb 2018 - Nov 2019

  Construction Project Manager

  In my role overseeing telecommunication OSP (fiber and coaxial) construction, maintenance, installation, and repair projects, I supervised key aspects of project management and coordination. Here are key highlights of my responsibilities and achievements:★ Liaised closely with sponsors and key stakeholders to align project objectives with organizational goals. This involved ensuring a clear understanding of project requirements and expectations.★ Ensured the timely and cost-effective progress of each project by meticulously overseeing the scope of work and direction. This encompassed the management of construction, maintenance, installation, and repair projects within the telecommunication OSP domain.★ Utilized ARIS/WorkAssure for updating routes, managed inventory through AS400, monitored billing codes in ICOMS, and served as the single point of contact liaison between clients and employees. Demonstrated proficiency in utilizing technology tools for project coordination and management.★ Managed project risks and provided alternative actions as required to ensure successful outcomes. This involved proactive identification of potential challenges and the implementation of mitigation strategies.★ Procured and managed sellers throughout the projects, maintaining strict control over the quality of deliverables. Ensured that vendors met the required standards and contributed to the overall success of the projects. Show less

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  Lambert Cable Splicing

  Apr 2019 - Aug 2020

  Senior Area Project Manager

  In my role, I collaborated with vendors to identify areas for process improvement, realigning progress for optimal efficiency. I led engineering, permit, and construction teams to successfully conclude key deliverables, maintaining vigilant tracking and forecasting of materials to ensure sufficient levels were on hand. Meticulous documentation of risks, communications, lessons learned, and change orders was a priority, and I monitored the financial tracking and invoicing team for a seamless handover of deliverables. Additionally, I created and maintained a product backlog to establish milestones, timelines, and directions.★ Initiated the reorganization of existing large-scale telecommunication projects spanning multiple phases. This involved restructuring processes and teams for improved efficiency and project outcomes.★ Took charge of the complete implementation of Verizon's 5G infrastructure initiative in the Charlotte area. Led the planning, execution, and successful deployment of this critical telecommunications initiative.★ Directed the re-baselining of the P6 schedule and identified priority areas crucial for special projects. This strategic approach ensured effective scheduling and prioritization of resources.★ Directly managed OSP fiber installation and maintenance, including tasks such as T.I.P (Telecom Infrastructure Project) and plant relocation. Demonstrated expertise in overseeing the critical aspects of fiber optic network infrastructure. Show less

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  Carolina Conduit Systems, Inc - CCS, Inc.

  Aug 2020 - Jul 2022

  Regional Manager

  In my capacity overseeing the complete project lifecycle and engineering processes, including design enhancement and permitting, I have played a pivotal role in ensuring that finalized implementations adhere to city and state requirements while accommodating future development needs. Here are key highlights of my achievements:★ Collaborated with project sponsors, cross-functional teams, and project managers to plan and outline scope, deliverables, required resources, work plan, and timing for new initiatives. Ensured alignment with organizational objectives and adherence to city and state requirements.★ Analyzed, assessed, and overcame program risks, generating comprehensive program reports for management and stakeholders. This involved strategic planning, implementation, and upholding program initiatives to achieve organizational goals.★ Steered the territory management operations covering North and South Carolina, showcasing leadership and operational expertise in managing geographical territories.★ Successfully delivered end-to-end civil construction projects from inception to completion for major utility companies, including Duke Energy. This involved overseeing all aspects of the project lifecycle.★ Developed and administered project budgets and funding channels, ensuring that deliverables aligned with established business goals and objectives. Maximized return on investment through proactive management of program and project teams. Show less

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  Freelance

  Sept 2021 - now

  Business and Project Consultant

  * Developed and implemented policies and procedures tailored to client needs, enhancing operational efficiency and compliance.* Identified business improvement opportunities and provided actionable strategies for sustainable growth.* Created and executed risk mitigation plans, ensuring business continuity and minimizing potential losses.* Provided expert guidance on best practices, streamlining workflows, and improving team productivity.* Collaborated with clients across various industries, delivering customized solutions to meet unique challenges. Show less

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  Verizon

  May 2022 - Aug 2024

  Engineer III Spec-Outside Plant

  In my role overseeing all engineering and construction endeavors pivotal to expanding and maintaining the OSP network infrastructure, I have successfully managed large-scale projects, optimized productivity, and leveraged vendor resources to achieve and surpass deliverables. Here are key highlights of my achievements:★ Effectively managed large-scale projects, ensuring optimal productivity and coordinating initiatives with contractors, developers, municipalities, and consultants. This involved overseeing the entire project lifecycle, from cost analyses and project specifications to spend forecasts, route mapping, requisition preparation, and crafting compelling business justifications.★ Identified vulnerabilities in network infrastructure and made judicious decisions to ensure reliability within specified financial constraints. Displayed a proactive approach to maintaining network security and stability.★ Established and maintained effective communication channels with internal and external entities. Employed articulate written and verbal communication to facilitate task accomplishment and ensure seamless collaboration.★ Innovatively proposed solutions underpinned by robust engineering principles and operational efficiency to attain goals in resourceful and impactful ways. Demonstrated a capacity for creative problem-solving in complex engineering scenarios.★ Operated autonomously with minimal supervision, receiving general instructions while demonstrating initiative in achieving daily objectives and addressing critical/complex assignments. Showcased a high degree of self-directed leadership.★ Displayed rapid responsiveness to network outages, swiftly coordinating requisite resources and activities for prompt restoration. This showcased a commitment to minimizing downtime and ensuring the continuous functionality of the network. Show less

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  Carolina Utility Consulting

  Aug 2024 - now

  Director of Operations

  * Lead utility relocation consulting efforts for real estate developers, including design creation, permitting, and project coordination with local municipalities.* Manage utility project permitting processes, ensuring strict compliance with local, state, and federal regulations.* Oversee construction design strategies and develop risk mitigation plans to support successful project execution.* Direct utility construction projects by managing timelines, budgets, and resources, ensuring on-time and on-budget completion.* Collaborate with internal teams, developers, engineers, and regulatory bodies to streamline communication and enhance project outcomes.* Identify operational improvement opportunities, implement best practices, and improve service delivery.* Provide strategic leadership to cross-functional teams, fostering a high-performance culture focused on client satisfaction and operational excellence Show less