
Ionut Paun
Security Officer

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About me
Reception Team Leader , Customer Service ,Front Desk specialist , Former Flight Attendant, Hospitality.
Education

Hidromecaica Highschool
1996 - 2001Leaving cert Aircraft Construction
Experience

Chubb Fire & Security Group
Feb 2005 - Apr 2009Security Officer-Responsible for the security checks at PWC entrance.-Patroling premises regularly to maintain order and establish presence.-Checking surveillance cameras periodically to identify disruption or unlawful acts.-Respond to alarms by investigating and assesisng the situation.-Sumbitting reports of daily surveillance and important occurrences .

Qatar Airways
Jun 2009 - Nov 20192016-2019: Cabin Service Director (overall in charge)-Successfully managing a team of cabin crew (up to 25 individuals) on board our aircraft to consistently deliver an excellent standard of performance.-Providing fair, constructive and timely feedback to cabin crew members with regards to operational issues such as safety, punctuality, crew performance and inflight service.-Liaising with the Flight Deck Team with regards to all operational issues.KEY ACHIEVEMENTS:-Award of " Excellence" achieve 100% customer satisfaction level based on the feedback received and onboard evaluation-Provided support and guidance for the new joiners so they can pass the initial assessments with 100%.-Significantly "Exceeded Expectation Rating ".Performance incentive for demonstrating Qatar Airways brand value of "Driving Excellence"-Achieving perfect record of health compliance while working as a flight attendant. Show less
Cabin Service Director
Jun 2009 - Nov 2019Cabin Senior
Jun 2013 - Feb 2016Premium Cabin Crew
Jun 2009 - Jun 2013

HGT.Brasov
May 2021 - Aug 2022Wearhouse Operator-Efficiently receive, inspect, and record incoming goods, ensuring accuracy and completeness of deliveries.-Organize and maintain inventory, keeping track of stock levels and conducting regular stock counts.-Safely operate forklifts and other warehouse equipment to move, stack, and store goods.-Pick, pack, and prepare orders for shipment, ensuring timely and accurate delivery to customers.-Collaborate with the logistics team to optimize warehouse processes and improve efficiency.-Conduct quality checks on incoming and outgoing goods to ensure compliance with company standards.-Maintain a clean and organized warehouse environment, adhering to safety guidelines and best practices.-Assist in the implementation of inventory control measures to minimize loss and damage.-Coordinate with suppliers and carriers to schedule deliveries and resolve any shipment-related issues.-Contribute to the continuous improvement of warehouse operations through proactive problem-solving. Show less

Provincial
Oct 2021 - Aug 2022Security Officer-Conducting regular patrols to monitor premises, ensuring the safety and security of the property and its occupants.-Regulate entry and exit points,verifying credentials of individuals and vehicles to prevent unauthorized access.-Respond promptly to security incidents , such as :alarms,disturbance or suspicious activities,taking appropriate action and notifying authorities when necessary-Mentain accurate and detailed records of daily activities ,incidents,and observations.Prepare incident reports for documentation and further investigations.-Administer basic first aid and assist during medical emergencies until help arrives. Show less

Meta
Aug 2022 - nowFront Desk Receptionist for Provincial @Meta-Warmly greeting all visitors and clients, making them feel valued and comfortable upon arrival. Maintain a proffesional and courteous demeanour at all times.-Efficiently handling incoming calls and emails, directing inquiries to the appropriate individuals and providing accurate information when needed.-Maintaining a tidy and organised reception area, keeping it presentable and functional. -Assisting with various adminstrative tasks, such as data entry, filing and document preparation, emails to support the smooth functioning of the office. -Monitoring access to the premises, implementing necessary security protocols to maintain a safe and secure environment , creating access cards .- Providing exceptional customer service , addresing clients' needs and resolving issues with efficiency and professionalism. -Collaborating with the legal department providing administrative assistance , organizing case files and preparing legal documents . -Proficiently scanning and digitizing documents, maintaing accurate records and facilitating efficient document retrieval for various departments . Show less

Provincial @Meta
Nov 2022 - nowGuest and Event Coordinator-Managing front-of-house operations, overseeing staff to ensure exceptional customer service. -Supervising daily tasks, and resolved customer inquiries with professionalism.-Implement training programs to enhance team performance and maintaining a welcoming atmosphere for clients/ visitors .
Licenses & Certifications
- View certificate

Event Management
UCD Professional AcademyApr 2025 - View certificate

Building Rapport with Customers (2022)
LinkedInAug 2024
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