Sherif Sharaf

Experience

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  ALCATEL EGYPT

  Jan 2000 - Jan 2002

  Switching /VAS Engineer

  as a Support field Engineer with Mobinil (orange) / Telecom Egypt for the Following products: Alcatel Intelligent Network (I.N), Alcatel GVM 2.7 (Global Voice Mail),Alcatel 1411 DAM (Digital Announcement Machine)Alcatel OCB 283 switch.plus a very good Knowledge inTelecom. Protocols(SS7,INAP,CAP,MAP,Diameter,radius),O.S(Unix,Linux),Database (Oracle,Informix Configuration and Implementation of LANs)).

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  SUMED (Arab Petroleum Pipelines Company) /honeywell

  Jan 2003 - Jan 2005

  SCADA System Field Engineer

  o Responsible for the Swap project of their existing SCADA and DCS Control Systems based on the latest Technology used in Honeywell control systems (that use C200 controller,Experion server software PKS & wireless WAN), (Connecting different sites to their Dispatch centre in Ain sukhna preformed also by Honeywell Company), Also responsible for maintaining Their Microwave network based on Alcatel Transmission system.

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  Huawei Technologies

  Mar 2005 - Feb 2018

  - Software Service Manager/Project manager Since 2008:participate in the whole project lifecycle since the bidding phase till acceptance and closure ,responsible for project planning , budget, resources , scope , changes , risks monitor and control Interface with all stakeholder: customer ,R&D .sales team, account team. responsible for various department activities from service contracts fulfillment ,assigning resources to different projects, hiring new candidates, appraisal for resources, applying maintenance programs & network health and safety checks, following daily network raised trouble tickets with service team and interfacing with customer at the same time, following customer new requirements analyzing it with Product and R&D teams and estimating the needed service quotation part ,act as PM for most of the Dept. projects for (T.E. & Vodafone) accounts, support Sales team in new projects bidding, maintenance contracts renewal, responsible for the overall Dept. revenue target. Show less o Support Running I.N. projects in Egypt for Telecom Egypt and for NTCC companies regarding their Maintenance work, any new feature upgrades or any other new service to be implemented and also any new IN project.o Working in Vodafone IVR /IPCC/VMS installation & Commissioning Projects. -Overseas Experience:o 2005 -Participate in the installation, launching and the Maintenance for Mobile I.N. (charging System) for Umniah Mobile Network in Jordan, (Attend the 1st Commercial Lunch).o 2010-Support ALU OCS System /Huawei IVR integration project in Cyprus for MTN Company Show less

  • Software Project Manager

    Jan 2008 - Feb 2018

  • Senior Technical Support VAS Engineer

    Mar 2005 - Dec 2008
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  Cloud Collab Technologies Private Limited

  Aug 2018 - Aug 2019

  Strategic Partner and Alliance Director at Cloud Collab Technologies Private Limited
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  Nokia

  May 2019 - Dec 2023

  Cloud Delivery Manager
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  Red Hat

  Jan 2024 - now

  Resource Deployment Manager