Jennifer Quan, MPH, PMP

Experience

• 

  Willamette Dental Group

  Jun 2008 - Jan 2020

  I lead teams in executing complex, multi-million dollar projects while effectively managing scope, schedule, and cost. I am proud to deliver high-quality implementations and leave end-users well-trained. An example: I managed the implementation of an enterprise-wide phone system decommissioning and subsequent installation of new equipment. This project enhanced internal and external communications by unifying the organization to one system. Call metrics and patient satisfaction improved as a result.• Collaborate with stakeholders to prioritize project deliverables, objectives, and outcomes• Maintain a library of project templates, tools, and techniques to standardize projects• Develop recommendations for project prioritization and continuous quality improvement• Engage with stakeholders to bring their visions to life by advocating for their project needs• Assisted leadership team in defining system and business requirements Show less I created effective and engaging learning opportunities geared toward adult learners, including dental practitioners. In this role, I added value to Willamette Dental's professional education program by understanding my stakeholder's and end user's learning styles and needs. My team added rigor to the program by becoming an Approved Provider of Continuing Education through the Academy of General Dentistry's Program Approval for Continuing Education.• Managed multiple enterprise-wide LMSs projects to improve learning facilitation• Tracked compliance, onboarding activities, and employee professional development• Wrote, reviewed, posted, and maintained technical documentation on employee training• Developed and implemented job-specific onboarding programs for all clinical job groups• Implemented instructional design theories, practice, and methodologies Show less

  • Project Manager

    Sept 2014 - Jan 2020

  • Learning Management System Administrator

    Jun 2008 - Sept 2014
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  Washington County

  Jan 2020 - Jun 2023

  Consultant IT Project Manager (via vTech Solution)

  I consulted as an IT Project Manager in leading successful implementation teams. Together, we launched iCompass (an agenda and meeting management tool) and NeoGov (a learning management system for the public sector). I led the IT implementation of a County-wide website redesign - I organized teams around updating content, improving public accessibility, and creating a streamlined user experience. Additionally, I supported the IT Services Project Management Office by conducting vendor assessments as part of the formal RFP process. Show less

• 

  Okineo

  May 2023 - now

  Consultant IT Project Manager

  As a consulting IT Project Manager, I work with a premier Bay Area hospital system on a large-scale Operating Room and PACU remodel. I am responsible for organizing IT applications teams in updating, testing, and training to their technologies. I ensure my clinician stakeholders are confident in the technologies and devices in their clinical spaces.