Bence Lukács

Experience

• 

  United Nations

  Oct 2019 - Feb 2020

  Call Center Customer Service Representative
• 

  OTP Bank

  Aug 2020 - Oct 2020

  Finance Associate

  • Sorting of residential loan files according to a checklist• Helping employees of the investment, entrepreneur and residential departments• Helping the bank teller • Customer management: interpretation, provision of information

• 

  Deutsche Telekom IT Solutions HU

  Feb 2021 - May 2023

  • Assisting team leaders in their decision-making tasks• Resource management related tasks: FTE planning, budget planning, demand management• Training team coordinator• Helping the workflow of the squads and Scrum Master• Internal projects• Customer communication management• Managing productivity tools, KPI-s• Organizing training, exam, conference demands, cert programs• E-learning material management• Budget monitoring, reporting• Monitoring the creation process of PO-s • Managing PO-s Show less • Training, exam, conference and academy organization • Management of e-learning course materials, colleagues' learning paths • Monitoring, tracking the creation process of PO-s related to education• Monitoring and reporting budget related to education • Reporting colleagues' study progress• Request price offers, tenders from partner companies• Participation in projects related to education• Onboarding and mentoring the newcomer trainees and employees• Working with 24 hours SLA• Close contact with procurement, HR, finance, team leaders and colleagues• Stakeholder management Show less

  • Business Operations Manager

    Dec 2022 - May 2023

  • Business Operations Specialist

    Feb 2021 - Dec 2022
• 

  Államadósság Kezelő Központ Zrt. (ÁKK Zrt)

  Jun 2023 - now

  • Hungarian Green Bond Framework 2023 management• Preparation of Hungary’s Green Bond Integrated report (Allocation and Impact chapter)• Continous examination of market regulations including EU Taxonomy, CSRD, SFDR and the ESG related bond frameworks and legislation• Researching ESG thematic financial instruments (e.g. green, social, sustainability, sustainability-linked, transition bonds)• Preparing ESG presentations for stakeholders and investors• Secretary of the Green Bond Steering Committee Show less

  • Deputy Head of Sustainable Finance Department

    Oct 2024 - now

  • ESG Financial Manager

    Jun 2023 - Oct 2024