Pranav Singh

Experience

• 

  Prime HR Consultancy

  May 2016 - May 2017

  Sales Associate
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  EXL

  Jun 2017 - Oct 2018

  Sales Specialist
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  YOFFICE

  Oct 2018 - Apr 2019

  Business Development Manager
• 

  Concentrix

  May 2019 - Mar 2020

  Customer Service Specialist
• 

  Tech Mahindra

  Aug 2020 - May 2022

  Technical Support Specialist
• 

  Bhasha Advertising

  May 2022 - Aug 2022

  Social Media Intern
• 

  The Collective India

  Jun 2023 - Jul 2023

  Summer Intern
• 

  Standard Chartered

  Mar 2024 - Oct 2024

  Relationship Manager

  To provide the face of the Bank to the highest net worth customers of the Bank.• Meet the business objectives initiated by the respective country Affluent Clients business• Segment focus, customer focused need-based selling• Being a Priority Client Acquisition Manager focus must be on acquiring new High Value Segment customer relationship and fulfilling needs with respect to Liabilities, Assets & Wealth offerings for such customers as mandated by the Bank.• Build and deepen relationships with the newly acquired Affluent Customers, to achieve increase in share of wallet and revenues• Involve deepening these relationships by cross-selling various product• Achieve personal sales target along with quality• Provide professional customer service to achieve a high percentage of customer satisfaction and retention.• Manage the portfolio to de-risk against attrition and achieve stability of book.• Have complete knowledge of the customer base in terms of the profile, demographics, and assets in the Bank and in other financial institutions• Generate new business to achieve defined targets in terms of no. of customers, volumes, and revenue for the segment• Achieve “Best in Class” productivity to maximize the efficacy of the sales process.• Aggressive Sales call plans to acquire large prospective customers through campaigns.• Coordinate Micro Marketing events for the cluster along with the product team. Show less