
Dr. Joseph Shields
Centre Director

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About me
Helping companies grow profitably
Education

Little Flower Junior College
1984 - 1986High School Sciences11th and 12th Grades.

Jawaharlal Nehru Technological University
1986 - 1990B.Tech Mechanical EngineeringActivities and Societies: Debating & Quizing, Lawn Tennis Champion in Inter-Collegiate events at University level Active in YMCA and Rotary Club

Indian Institute of Management Bangalore
1995 - 2000MBA, PhD (Fellow Program) Corporate StrategyActivities and Societies: Founder of the IIMB Strategy Club - DRISHTI Organized guest lectures from industry leaders and panel discussions as part of this club. Doctoral Thesis was in the area of Strategic Alliances in the High Technology Industries looking at the governance costs and success factors.PhD Thesis Title: A Study of the Factors that Affect the Formation and Performance of International Strategic Alliances of Domestic IT Firms in an Emerging Economy
Experience

NICTC
Jul 1990 - Aug 1991Centre DirectorLed a team of 6 faculty members and conducted training programs for Executives and Students on programming languages and packages. Business development and tie-ups with colleges and corporates.

Oil and Natural Gas Corporation Ltd
Sept 1991 - Jun 1995Assistant Executive Engineer and EA to Director (Production R&D)Led large initiatives for commercialization of new technologies, pricing and marketing the same and working with multiple stakeholders in different production sites for deployment.Initiated and spearheaded the development of commercial offerings for Technology and R&D Services which can be sold to private oil & gas companies by ONGC. (Marketed and won deals worth USD 1.5 Mn in the first year of the offering in 1995 from global clients).Executive support to the Director (Production R&D) and program management for project monitoring, innovation management and implementation of new technologies for oil & gas production and enhanced oil & gas recovery across ONGC production locations all over India. Show less

Indian Institute of Management Bangalore
Jul 1995 - Dec 2000Research FellowPursued the PhD Program at IIM Bangalore (Integrated with MBA) with specialization in Corporate Strategy. Apart from my doctoral thesis on ‘Strategic Alliances in High Technology industries’, I have also worked on consulting engagements assisting my guide. Co-author for the 2001 report on Entrepreneurship in India by GEM (Global Entrepreneurship Monitor – a Joint initiative of Babson College & London Business School for which IIM Bangalore anchored the research for India).Research Assistant for a joint project between INSEAD and IIM Bangalore on innovation management in technology alliances.Consulting projects on growth strategies for e-commerce start-ups, SMBs in the high-technology space and negotiation skills. Show less

Deccanet Designs Ltd (Now Flextronics), Bangalore, India
Jan 2001 - Sept 2002Strategy ConsultantCreated a Services Strategy and a Go-to-Market approach for various international markets for this predominantly product company which was transforming into a services company. Created the Investment Memorandum and the business model and raised funds from VCs.Led sales in non-US geographies and won deals from Israel and Europe from large chip makers and OEMs for design services.

Infosys
Dec 2002 - Sept 2006Played multiple leadership roles. Defined long-term strategies and Go-to-Market plans for services around emerging technologies. Created a Consulting Practice for IT Value Management.Developed and institutionalized an Annual Technology Strategy & Innovation Management Process to evaluate and commercialize emerging technologies. This resulted in sizeable incremental revenues over 3 years. Secretary of the Technology Council (Chaired by the COO) and program managed cross-functional initiatives for competence building, though leadership and go-to-market for future and emerging businesses. Show less
Head of Technology Strategy & Innovation Management
Jun 2004 - Sept 2006Senior Researcher and Consultant
Dec 2002 - Jun 2004

Philips
Oct 2006 - Apr 2008General Manager - Strategy & New Business Development - SAARC CountriesExecutive responsibilities for Strategy and New Business Development for 7 South Asian Countries. Also part of the core strategy team for BRIC nations and successfully launched new businesses. Drove revenue growth (exceeded budgets and GDP growth rate) through channel growth and new logos. Set up Operational Controls and implemented Balanced Scorecards resulting in PAT improvement. Led global product new business initiatives in Healthcare for BRIC using Blue Ocean Strategy and Design Thinking. Co-led and successfully launched two new businesses using Bell Mason Method for new venture creation. Co-developed a ‘One Philips’ Approach across business units for improved Customer Experience and Value. Part of the M&A team and worked on due-diligence for acquisitions and post-merger integration in Healthcare. Show less

GMR Group
May 2008 - Dec 2010Head of Strategy & Business Operations - International BusinessPart of the core team of the Chairman and the promoter family to establish and grow the International business. Played a key role in the journey of growing the business to $ 4 billion Assets Under Management in Energy & Airports and subsequent divestment due to global headwinds during the meltdown of 2008-10. Was a Board Observer in the International JVs and SPVs driving the efforts to realize the strategic objectives for GMR. Developed and implemented the Strategy and Business Plan for International business in Airports and Power Sectors. Set up the International operations and onboarded over 100 executives in London, Istanbul and Singapore. Designed, developed and implemented business processes and Balanced Scorecards for subsidiaries, JVs and SPVs. Successfully executed a USD 1.1 billion acquisition of a 50% stake in InterGen (a 13,000 MW global energy company). Implemented operational controls for profit improvement for InterGen resulting in sizeable cashflows and improved valuation for the firm. Part of the core team that successfully executed the construction of the EUR 0.5 billion, 25 million passenger Istanbul Sabiha Gokcen International Airport (ISGIA) in a record 18 months. Oversaw volume, revenue and profit growth in both aero and non-aero businesses in ISGIA Airport (The airport became the fastest growing airport in Europe and witnessed a sizeable growth in non-aero revenue).Co-led business development, fundraising through QIP and fuel purchase negotiations for international projects. Show less

IBM
Dec 2010 - Aug 2015Associate Director & Head of Strategy and Business Development (South Asia)Elephants like IBM don't just dance. They rock! Thats exactly what we proved. Handled executive responsibilities leading Strategy, Business Development and Organizational Transformation at a time of significant headwinds with competition like AWS, Microsoft, Google etc., disrupting the market with cloud offerings and clients changing their buying preferences. Developed the 1+2 Year Strategic Plan with a 1.5x revenue roadmap and anchored the Annual Operating Plan. Implemented operational controls and Balanced Scorecards for products and services businesses.Led a 3 year journey of Organization Transformation to improve Key Account Management, set up new Business Units for Cloud, Analytics, Security etc., and restructured Geographic Units. Improved Profitability and Sales Productivity by restructuring the Sales & Distribution organization by optimizing coverage and offerings for long-tail accounts and new logo penetration for large IT spenders. Developed strategies and coached sellers for strategic selling and led revenue growth with new logo strategies, geo-expansion and Key Accounts Management with a One-IBM Approach. Improved revenue growth by upskilling the digital sales engine and revamping processes for mid-market.Developed the strategy for Cloud business for integrated IaaS, PaaS and SaaS offerings leveraging ISVs and Partners. Show less

Leadership Matters Inc.,
Sept 2015 - Mar 2017Managing PartnerOne of the partners of a boutique consulting firm engaged in consulting in Strategy, Organizational and Leadership Development across various sectors (www.leadershipmatters.in). Designed and delivered Leadership Programs for senior executives of 2 global leaders in the Food & Beverages space.Provided consultancy on Key Account Management and Delivery Excellence for a Mid-sized Indian IT firm.Helped clients in Healthcare and Auto sectors to develop long-term strategies using Blue Ocean Strategy. Show less

LTI - Larsen & Toubro Infotech
Mar 2017 - Dec 2018Chief Strategy Officer & Head of Delivery ExcellencePart of the leadership team driving growth and profitability post IPO and transforming LTI into a digital solutions company.Developed the 3 year Strategic Plan and Annual Operating plans for different Business Units. Defined KPIs and set up governance mechanisms and Balanced Scorecards and monitored strategy execution.Led Profitability Improvement initiatives resulting in significant improvement in EBIT over 3 quarters. Improved resource utilization by revamping the Delivery function for a more client-centric structure.Improved contribution from Digital businesses developing client transformation plans using Design Thinking. Developed Go-to-Market strategies for Digital Offerings, Services and Verticals and a roadmap for differentiators.Led a 100 member team deploying digital governance for projects and driving metrics led performance improvement at a time when the firm was metamorphosing itself to deliver high-end digital solutions.Developed processes and spearheaded programs to improve the Project Management capabilities of the firm. Created process maturity roadmaps to improve Customer Experience along the entire sales and project lifecycle.Improved Customer Advocacy working with client facing sales and delivery teams to deliver project promises. Show less

Self-employed
Jan 2019 - nowGrowth Strategist & Transformation SpecialistSample of engagements: Developed and successfully executed a turnaround strategy for a Mumbai based digital marketing & distribution firm. Strategy Coach with the Tata Group through the Tata Management Training Center in the area of Strategy & Strategic Thinking. Portfolio restructuring and Go-to-Market strategy for a Bangalore based reverse logistics firm. Process design for the strategy & operations advisory practice for a Singapore based boutique consulting firm. Co-Chair for the ICT Committee for the Indo-European Chamber of Commerce.Member of the Board of Management Studies for a Mumbai based autonomous college. Show less

TMTC Pune
Feb 2019 - Feb 2020Visiting Faculty & Business CoachVisiting Faculty and Business Coach for Strategic Management for programs organized for the Tata Group companies.

EnParadigm
Jun 2019 - nowBusiness CoachCoaching Business Executives using simulation tools on cross-functional business management, innovation, leadership capacity, and financial acumen through a workshop mode.

CUSP SERVICES
Feb 2020 - nowConsulting PartnerConsulting in the areas of business transformation and profitability improvement using various management tools like Hoshin-Kanri Method, Balanced Scorecard, Design Thinking, Blue Ocean Strategy, Miller-Heiman Approach, Digital simulations, Bell Mason Method etc. Ongoing Engagements;- Strategy & Transformation Consulting for mid-sized and emerging companies. - Coaching and advising multiple channel partners of a marketing leading Hyper-scaler Cloud Provider for growth strategies, organizational capacity building and go-to-market readiness. - Coaching sales organizations for sales enablement, seller skills and organizational design. Show less

SunDesh Solar
Jan 2021 - nowChief Operating OfficerStrategy & Business Development leader for a fast growing and emerging renewables company in the area of Wind and Solar.Solution Development and Go-to-market definition in the areas of Feasibility Studies, Engineering Procurement & Construction, Asset Management and Energy Management Solutions. Transaction Advisory for buy-side and sell-side. Key Account Management and Geographic Expansion.

Tata Institute of Social Sciences
Feb 2021 - nowVisiting FacultyTeaching Strategy and Strategic Interventions for PG Programs.
Licenses & Certifications
- View certificate
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AWS Partner: Accreditation (Business)
Amazon Web Services (AWS)Feb 2021
Volunteer Experience
Community Volunteer
Issued by Rise Against Hunger
Associated with Dr. Joseph ShieldsStrategy Director
Issued by GreenBanyan on May 2021
Associated with Dr. Joseph Shields
Languages
- enEnglish
- teTelugu
- hiHindi
- kaKannada
- maMarathi
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