Experience

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  Wacko's bar and grill

  May 2019 - May 2023

  Waitress

  - Prioritized multiple tasks in a dynamic environment and stayed calm and composed.- Jotted down customer orders and promptly delivered food and drinks.- Listened to customer concerns and complaints and quickly rectified issues. - Greeted and accommodated guests, building experiences from first interaction.- Exercised focus and concentration to keep track of tables and remember requests and orders. - Memorized frequent customer preferences to build relationships and loyalty.

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  Pella corporation

  May 2023 - Aug 2023

  Department manager intern

  - Watched everyday production in order to understand the Lean Manufacturing process. - Communicated with team members daily to construct personal relations and gain trust. - Job shadowed professionals in Logistics, Finance, and Human Resources to create a full circle foundation of the business. - Attended weekly book reviews with Bill Hackfort to gain knowledge in order to complete a Kata project. - Relentlessly pursued a better way through the conduction of a DMAIC project where I was able to work with other departments of production. - Completed three certifications throughout my short time with the company in order to better produce results. - Was a part of a cross functional team with other interns where we were able to create and present an innovation idea. - Completed an IPDA to reflect on my accomplishments with the company. Show less

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  Pella corporation

  May 2024 - now

  Product management intern