Chris Schulein

Experience

• 

  Best Buy

  Jan 2004 - Jan 2009

  - Managed a $1 million annual sales budget, building client relationships and controlling profit margins.- Cultivated partnerships with local communities and generated leads through collaborations. - Led a team responsible for $27 million in sales and services, achieving the highest regional profit margins.- Appointed as regional trainer, successfully implementing a new operating model across 120 stores.

  • Best Buy for Business Account Manager

    Jan 2007 - Jan 2009

  • Sales Manager

    Jan 2004 - Jan 2007
• 

  IntiGrow

  Jan 2009 - Jan 2011

  Sales Marketing Manager

  - Formulated sales and marketing strategies, resulting in significant YoY revenue growth.- Implemented Salesforce.com and other tools to enhance sales and marketing operations.

• 

  The Coca-Cola Company

  Jan 2011 - Jan 2012

  Account Manager

  - Oversaw local accounts, coordinating with service providers and managing 28 direct reports.- Achieved 102% of revenue targets in FY ’12 with a 95% Service Satisfaction score.

• 

  Apple

  Oct 2012 - now

  - Responsible for training and mentoring a team of 20 +/- IT professionals, yielding in a 20% improvement in KPI results YoY- Improved the integration of cross-department protocols between IT and other disciplines, which increased Issue Resolution by 10% and CSAT scores by 15%- Streamlined automation processes for IT tasks, reducing manual entry work and improving functional efficiency.- Performance management of KPI metrics, goal-setting, and delivery.- Fostering a team-driven culture consistent with company values .- Utilized Scrum agile methodologies that improved team productivity by 20%. Show less

  • Technical Team Manager

    Jul 2019 - now

  • Senior System Analyst

    May 2015 - Jul 2019

  • Business Specialist

    Oct 2012 - Apr 2015