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Muhammad Faiz

Muhammad Faiz

Subsurface Intern

Followers of Muhammad Faiz1000 followers
location of Muhammad FaizSeremban, Negri Sembilan, Malaysia

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  • Timeline

  • About me

    Crisis Management Specialist @ TDCX Project HOME | Production Technology Engineer

  • Education

    • Universiti Teknologi PETRONAS

      2015 - 2019
      Bachelor of Engineering (Hons.) - BE Petroleum Engineering

      Activities and Societies: UTP English Debate Club -Adjudicator for a national level event (Seri Iskandar Debate Open 2014) Class President from 2015 - 2019, responsible for:-Negotiating between lecturers and students to come to a middle ground for issues such as dates for exams, venues for classes, durations of holidays, and extra classes.-Ensured that the scheduling for the course was optimized to ensure that there would be no clashing timetables that resulted in students missing classes-Distributing roles for certain projects, be it class-wide or in smaller groups during Active Learning… Show more Class President from 2015 - 2019, responsible for:-Negotiating between lecturers and students to come to a middle ground for issues such as dates for exams, venues for classes, durations of holidays, and extra classes.-Ensured that the scheduling for the course was optimized to ensure that there would be no clashing timetables that resulted in students missing classes-Distributing roles for certain projects, be it class-wide or in smaller groups during Active Learning sessions.Production Technologist and Economist for Field Development Project- Acquainted with software like MBAL, QUE$TOR, and PROSPER- Familiar with contracts used between companies and host governments (Production Sharing Contracts and Risk Sharing Contracts, among others)- Part of the critical reasoning behind certain decisions in the group (how the oil rig was to be designed, what additions to the rig would do to the budget of the project, what capacity we would finally be able to produce after a duration. Show less

  • Experience

    • EnQuest

      Jan 2018 - Aug 2018
      Subsurface Intern

      Throughout the eight month duration, participated in various projects and workshops:- Involved in the drafting of Asset Management Integrated Review (AMiR) Reservoir Section, specifically Decline Curve Analyses for individual wells and reservoirs in Seligi Field.- Asset Value Framing, AMiR, and Petronas Resource Group workshops discussing the fields under EnQuest. Gained familiarity with subjects relating to asset management within an organization-Updating Well Matrix by referring to latest activity logs on wells to ensure that my department (subsurface) and other departments can be up to date when planning any further well activities.-Tasked with logging data acquired from various departments into the company database for ease of reference-Volunteered in proofreading, error-checking, and the structuring of certain documents before submission (Minutes of Meeting for the Asset Management integrated Review (AMiR) workshop). Show less

    • Terra Chickenz Sdn. Bhd.

      Jan 2020 - Mar 2023
      Shop Manager

      • Maintaining adherence of protocols (JAKIM, KKM, SSM) to ensure the outlets are always compliant.• Training and supporting managers and supervisors to ensure staff are properly trained and content with environment, with very low staff turnover.• Marketing of shops' presence and promotions through various social media platforms to ensure relevancy.• Proper filing system established to ease acquisition of data for future reference (Catering with companies, managing rare shortage events, etc.)• Handler and advisor of P&L for outlets under Terra Chickenz Sdn Bhd.Current role achievement: • Negotiated with Ayamas Shoppe Sdn Bhd to ensure that, amidst the current food crisis (especially lack of poultry), there is always a consistent supply of chickens for continued customer satisfaction. Show less

    • GoDaddy

      Mar 2023 - Aug 2023
      Technical Web Hosting Vendor (ISR) (Australia Team)

      • Diagnosed and resolved technical issues related to websites, domains, and plugins of over 100+Australian clients' businesses website using CRM & web dev tool kit.• Effectively communicated technical solutions to clients, providing exceptional customer support towardsnon-tech savvy clients.• Cross-selling products and solutions to upscale or save cost for Australian clients' businesses

    • TDCX

      Jan 2024 - now
      Crisis Management Specialist

      • Developing and implementing crisis response strategies for short-term rental properties.• Conducting risk assessments to identify vulnerabilities and potential safety concerns.• Creating tailored crisis management plans focusing on guest safety and regulatory compliance.• Managing communication with guests, property owners, and stakeholders during crisis situations.• Conducting training sessions for property managers and staff on emergency response protocols.• Successfully resolving incidents involving guest safety and property damage.• Enhancing safety protocols, leading to a significant reduction in guest incidents.• Utilizing property management tools and software for effective crisis monitoring and response.• Analyzing booking trends and guest feedback to inform crisis strategies and improve preparedness.• Staying updated on industry regulations and best practices through continuous learning and professional development. Show less

  • Licenses & Certifications