Chiamaka Eneoko

Experience

• 

  Diamond Bank Plc

  May 2017 - Oct 2017

  Project Management Specialist

  •Supported the Project Management Office by completing the following tasks and/or work assignments in the most effective and efficient way:•Provided bank-wide support by collaborating with project leads from all departments, driving and guiding projects through all stages including project discovery, planning, implementation, closing, and sustainment.•Supported projects by tracking progress, organizing key project information, and ensuring information accuracy. •Planned, facilitated, and followed up on project and process improvement meetings. •Ensured effective change communication.•Supported the Project Management Office with enterprise-wide application administration including document management, workflow, and scheduling tools. This included development and maintenance of detailed process maps, business use cases and implementation of process improvement objectives, and the implementation of new applications as dictated by business need.•Assisted and collaborated with individuals and departments on updates to content on the Bank’s intranet.•Responsible for adhering to Bank policies and procedures as well as all regulatory requirements applicable to job function.•Promoted the Bank’s products and services and maintained an active participation in community affairs, which included CSR Projects.•Performed related and unrelated duties as may be required. Show less

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  Diamond Bank Plc

  Sept 2018 - Jun 2020

  •Assisted in designing the roadmap for the first phase Agile Transformation Journey for the Organization.•Organized Agile workshops across the organization to encourage and boost Agile mindset culture and best practices.•Provided coaching and worked closely with Product Owner in Product Backlog Refinement and Continuous Delivery of features.•Supported the Product Owner to ensure the Backlog has sufficient prioritized user stories at a ready status ahead of the team.•Encouraged and facilitated cross-team coordination and collaboration.•Provided coaching on dependencies management, risk, and issue mitigation.•Facilitated Scrum ceremonies (Backlog Refinement, Daily Scrum, Sprint Planning, Sprint Review and Sprint Retrospectives). Show less

  • Scrum Master

    Feb 2019 - Jun 2020

  • Program Manager - Merchant Solutions

    Sept 2018 - Feb 2019
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  THE TECH-EDGE GROUP

  Jan 2021 - Jun 2022

  Scrum Master

  Client: AT&T: Worked on an Enterprise ERP Migration/Implementation Project, migrating from Granite to ServiceNow•Effectively guided Scrum and Kanban teams.•Creating working agreements, establishing, and helping the teams by all means to achieve their Sprint Goals.•Facilitated Retrospectives using innovative games.•Educated and coached the teams on usage of Jira and Confluence tools.•Took ownership to drive through resolutions of issues or blockers, coordinate directly with other development/product teams on inter-dependencies or through Scrum-of-Scrum ceremonies.•Helped Product owner with effective management of Backlog.•Ensured INVEST criteria are met for all the user stories in the Backlog.•Ensured the teams adhered to the DOR and DOD criteria.•Optimized workflow efficiency and led the ceremonies and ensured smooth delivery.•Educated and ensured Agile/Scrum implementation methodology, practices, values, and framework are adhered to by team members, while resolving impediments by coordinating and collaborating with cross-functional team.•Assist in team development while holding teams accountable for their commitments, removing roadblocks to their work.•Coordinated with the Scrum Team in Daily Scrum Meetings, Sprint Planning Meetings, Sprint Review Meetings, Sprint Retrospective Meetings and Backlog Grooming meetings.•Contribute to ongoing process improvement initiatives to implement best practices for Agile and Traditional Project Management. Show less

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  APPSTRACT

  Jul 2022 - now

  Scrum Master

  Client: Microsoft - Working with a multiple teams of Microsoft Support Engineers, utilizing Kanban to effectively handle complex premier client issues.•Guiding the Support Engineering Division through an initial phase of Agile Transformation.•Contribute to the successful implementation of assigned features by optimizing the flow of stories and the value delivered.•Working with Business Partners and application SMEs to identify and mitigate risk and execution of the delivery of end-to-end technology solutions.•Manage timelines and communicate feature status within not just the team, but also with leadership and business partners.•Coordinate agile ceremonies, manage dependencies for the team, provide visibility into team plans & progress, and enable continuous improvement within the team and organization.•Work closely with analysts, developers, and testers to ensure requirements and designs are translated accurately into working stories and that test plans and scripts serve customer needs. Show less