Sandip Bade

Experience

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  Clariant

  Dec 2013 - May 2014

  IT Support Engineer

  • Day to day troubleshooting for Incidents & Problems reported by users and timely update in the ticket logging tool• Troubleshooting desktop / laptop OS issues / LAN/WAN issues• Installation / re-installation / configuration / Troubleshooting of systems, printers, scanners, CCTV's• Installation / configuration / Troubleshooting of e-mail client• Install antivirus software and check virus definition auto updates on desktops / laptops which have failed automatic update• Install approved patches onto desktops / laptops which have failed automatic update• Ability to quickly analyze & diagnose technical problems• Problem determination and resolution within SLA's• Finding and fixing network faults• Network maintenance• Day to day admin and monitoring of network use• Installing and troubleshooting Cisco VoIP phones, Cisco router, switches Show less

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  STARK-IT

  Aug 2014 - Jul 2016

  Network Engineer

  • Responsible for maintaining and installing computer networks• Administering & designing LANs, WANs internet/intranet networks• Analyzing & developing key components using methodology prescribed techniques• Communicating and negotiating with users, specialists, other staff and suppliers• Network connectivity troubleshooting, ping, tracert, telnet• Responsible for communication protocols, configuration, integration & security• Investigating, diagnosing and resolve all network problems• Maintaining prepackaged software applications on the LAN• Upgrading Cisco Router IOS• Cisco switch configuration in particular VLAN configuration/troubleshooting• Configure, install & troubleshoot various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)• Monitor performance and ensure system availability and reliability• Monitor system resource utilization, trending, and capacity planning• Provide Level-2/3 support and troubleshooting to resolve issues• Responsible to configure, Checkpoint firewalls• Experience with the use and implementation of enterprise monitoring and management software, such as SolarWinds, Wireshark• Experience in load balancer configuration, troubleshooting and resolution• Responsible for network traffic analysis and network-level forensics based on log events and packet capture data Show less

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  Compucom

  Jun 2016 - Feb 2017

  Infrastructure Management tech

  • Member of test & turn-up team that managed systems and associated network devices used to provide network services to client• Team member for replacing legacy T1 with new T1 & VSAT with AT&T 4G• Responsible to configure Cisco 2911 & 819 router, Cisco 2960 & 3560 switches• Remote troubleshooting and fault finding if issues occur upon initial installation• Remote support of on-site engineers and end users/customers during installation• Troubleshoot issues for BGP, EIGRP, RIPV2, static routing, DMVPN, Access Control List, SSH, and wireless routers customers of CompuCom on the Cisco devices on AT&T and/or Verizon network• Configure, implement & test remote access solution: Fractional T1, T1, VPN• Liaise with support teams, working together to resolve customer issues• Independently handle simple to complex difficulty level issues and troubleshoot in coordination with internal teams & customers, over conference calls on any of CompuCom managed routers, switches, wireless routers, T1 etc. for Managed Services customers/Co-location customers, etc.• Provide Level-2/3 support and troubleshooting to resolve issues• Liaise with vendors and other IT personnel for problem resolution• Responsible to develop & maintain relevant technical documentation• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.• Work on multiple network changes/technologies simultaneously• Resolve problems reported by end user• Document all network set-ups• Define network policies and procedures• Fully supporting, configuring, maintaining and upgrading corporate customer’s networks• Reporting network operational status by gathering, prioritizing information; managing projects• Accomplishes information systems and organization mission by completing related results as needed Show less

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  Infosys

  Feb 2017 - now

  Consultant