Paolo Mariotti

Experience

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  Whirlpool Corporation

  Feb 1995 - Jan 1997

  Industrial Engineer

  Deployment and implementation of Logistics best practices.Develop and monitor reporting system P.I's.Initiate programs to increase productivity and reduce cost.

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  SIA Home Fashion

  Feb 1997 - Jan 2003

  Operational manager

  Provide resource and support to execute B.plan and translate overall objectives into effective actions.Use benchmarking both inside and outside the company to improve work process.Develop cost benefit analysis to drive improvement process.Regulary collect customers feedback and implement standard system of reporting.

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  Bassilichi S.p.A.

  Nov 2003 - Jan 2005

  Project Manager

  Fleet management leading project: overall process analysis and operational support on transition service phase.Project management leadership on internal project concerning Sw platform for TT and CTI

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  Bassilichi S.p.A.

  Jan 2007 - Jan 2009

  Head of Customer Relationship Management

  Manage the customer interaction through multi-channel contact centre.Improve overall service level by executing a proactive monitoring system.Deploy best practices and new IT solutions.

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  Bassilichi

  Mar 2010 - Jan 2020

  Execution of complex projects with objectives of: • operating cost optimization • project governance and planning • process reengineeringTwo major areas of specialization: 1) PAYMENT: project to set up a NewCo through the contribution of banking and industrial enterprises having as mission the provision of merchant acquiring services. 2) CREDIT ASSESSMENT: data quality project concerning: digitalization, data collection and remediation activities of about 380K mortgage loans. Show less

  • Business transformation manager

    Jan 2014 - Jan 2020

  • Head Of Product Management

    Jan 2013 - Jan 2014

  • Development manager BU Monetica

    Mar 2010 - Jan 2013
• 

  Nexi Group

  Sept 2020 - now

  • Digital services development for the public administration industry; definition of guidelines to guarantee the service’s operation and compliance;• Evolution of the digital payments ecosystem by promoting the adoption of secure, efficient digital payment solutions and facilitating the integration of physical and digital channels. • Evaluate the impact, for acquiring services, of the scheme rules and regulation both in terms of non-compliance and extra fees;• Definition of plans to ensure regulatory compliance of the acquiring services;• Implement actions to reduce the extra costs related to circuit regulations;• Monitoring and governance of the mandates budget.

  • Merchant services: PA solution and digital integration manager

    Jun 2024 - now

  • Merchant services: international and domestic scheme manager

    Sept 2020 - May 2024