Aaron-Adrian H.

Experience

• 

  Frames Company

  Jun 2014 - Jul 2016

  Sales Associate

  This was a summer fair job.• Acquired the skill on how interact with customers• Learned how to sell a product• Demonstrated that I can handle the full responsibility of a first job by managing my time effectively as a Junior in High School• Learning the importance of communication between the orders and the maker• Gained the ability to work as a cashier

• 

  Poway Unified School District

  Aug 2014 - Oct 2016

  • Learned how to deal with 5th/3rd graders and everything that comes with their age group• Developed the ability to solve disputes and how to act in chaotic/pressured situations• Gained the knowledge on how to be responsible with children and their safely and how to communicate with them• Acquired the knowledge on how to act in emergency situations while being professional• Demonstrated that I can be a good role model• Oversee and discipline students according to approved policies and procedures• Supervise students in classroom and outdoor activities• Make arithmetic calculations quickly and accurately to help with homework• Correct English usage, grammar, spelling, punctuation and vocabulary to help with homework Show less

  • Program Aide

    Jun 2015 - Oct 2016

  • High School Program Aide

    Aug 2014 - Aug 2015
• 

  Empowered IT Solutions

  Aug 2015 - now

  o Oversee and manage the seamless delivery of IT services, with a specialized focus on cybersecurity, ensuring operational efficiency.o Lead and coordinate a team of technicians to maintain exceptional service quality and client satisfaction.o Leverage cybersecurity expertise to guide the implementation of robust security measures, safeguarding clients' digital assets.o Serve as a bridge between technical teams and clients, aligning services with client needs, industry standards, and cybersecurity best practices. Show less • Maintain client systems all in heavily varied industries (Healthcare, Insurance, Private Education, Capital Markets, Restaurants, Private Emergency Services, and many more)• Maintain hundreds of Workstations and tens of Servers• Manage the ticketing system and agent monitoring system• Manage our Cyber-Security Agents/Tools to make sure our Clients are protected• Manage the Cyber-Security Awareness Training• Manage the backup and recovery systems• Manage Help Desk Escalation calls to resolve Show less • Skilled in installing, repairing and troubleshooting computer hardware and peripherals• Well-versed in installing windows, software, applications, antivirus and patches• Working knowledge of modern networking devices and printers• Demonstrated ability to read and understand technical manuals and schematics• Adept at repairing computer hardware including Windows-based PCs• Proven ability to manage multiple troubleshooting tasks simultaneously while maintaining the quality of results• Microsoft Office Applications (Word, Excel, and PowerPoint)• Proven record of managing time and priorities effectively• Known for working efficiently without supervision• Committed to learn and relate technical concepts promptly• Demonstrated knowledge in Microsoft Windows 7, 8 and 10 Show less

  • Chief Operations Officer

    Jan 2025 - now

  • Service Delivery Manager

    Apr 2021 - Jan 2025

  • Senior System Administrator

    Dec 2018 - Apr 2021

  • Junior System Administrator

    Aug 2015 - Dec 2018
• 

  Initial Impression

  Jun 2017 - Feb 2019

  Laser Engraving Coordinator

  • Manage laser's email to receive orders from customers and communicate with them about specifics as needed• Design all the custom engravings on the Corel Draw Program sometime Adobe Photoshop for logos• Find and cut material as needed for signs, plaques or badges• Use a Laser printer to complete all orders and hand them of to another department