Karthik Paramasivam - CHM, CHHE, PBICSc, MBICSc

Experience

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  Starwood Hotels & Resorts Worldwide, Inc.

  May 2006 - Sept 2008

  Management Trainee - Campus Recruitment Placement

  Chennai, India. 240 Rooms and 7 RestaurantsJoined as a Management Trainee through Campus InterviewCross Exposed to all the Section of the Housekeeping which includes the Public Area, Floors, Desk Control, Laundry, Mini Bar, Landscaping etc.Promoted as a Club Floors in-charge

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  Address Hotels + Resorts

  Oct 2008 - May 2010

  Head of Residenses & Hotel Apartments - Pre Opening

  Dubai, United Arab Emirates. 200 Hotel Rooms + 626 Hotel Apartments and 8 RestaurantsIncharge of 626 Hotel apartments and Residenses.setting up the standard of the first Hotel of this group.Preparing the Brand standards of the group Residenses

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  Millennium Hotels and Resorts

  Aug 2010 - Nov 2012

  Senior Housekeeping Supervisor - Certified as Assistant Executive Housekeeper

  Dubai, United Arab Emirates. Complete In Charge of the Afternoon Shift operationTaking full control of the 200 guest rooms and 140 Apartments.Specialist in planning and evaluatingIn charge of the staffs schedules

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  Hilton Hotels & Resorts

  Dec 2012 - Dec 2013

  Assistant Executive Housekeeper

  #2 in command in handling the property of 300 rooms and 150 beach villas.Successfully scored 95% in the Lead Quality Audit

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  Marriott International

  Dec 2013 - Dec 2014

  Complex Assistant Executive Housekeeper -HOD (Transition from Kempinski)

  Manama, Bahrain200 + 265 Rooms in Complex and 8 outletsComplete incharge of the Re branding from Kempisnki Grand and Ixir To 2 beautiful brands Westin and Le Meridien. Interviewing & hiring new staff.Inspecting VIP rooms , Long Stayers & crew rooms.Inspecting all renovation projects and ensuring rooms are defect free before releasing.Proven track record of preparing the room as per the standards of the hotelDemonstrated excellence in ensuring:Best grooming standards for the employees.That all complaints & requests are efficiently dealt by communication and delegation.Imparting training to room attendants. Show less

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  Radisson Hotel Group

  Dec 2014 - Dec 2016

  Executive Housekeeper (Transition and Partial Extension)

  Kuwait175 Rooms and 6 RestaurantsPart of the Re branding from Missoni to Quorvous Collection hotel, the Luxury collection brand under the Carlson and Rezidor group.In charge of the Partial Expansion of the hotel with additional rooms, Kids Club, Club Lounge and Meeting spacesEntirely responsible for hiring, training, budgeting and oversee Furniture/Fixture/ and Equipment.Implemented and developed Policies and Procedures for Housekeeping Department.Researched and finalized new products and services to ensure maintaining the highest quality service.Responsible for budgeting, forecasting, and financial planning of the departments.Bear ultimate departments responsibility for monitoring consumption and ordering replacement of guest and cleaning supplies. Show less

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  Ramee Group

  Jan 2017 - Aug 2018

  Executive Housekeeper - Preopening

  166 Rooms and 10 RestaurantsResponsible for the operation of the Hotel and apartments.Implemented the SOP and P&P as per the brand standardsAnnual Operating Profit/Payroll Budget – Department Budget and Headcounts.Key Metrics- Department BudgetGuest Satisfaction SurveyEmployee Satisfaction SurveyBrand Quality AuditDecision Making Responsibilities (Decision Rights) –Department BudgetMatters pertaining to Housekeeping/Laundry operationsWithin the authority as assigned Show less

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  VAR Facility Management Solutions Pvt. Ltd.

  Sept 2018 - Oct 2020

  Head of Housekeeping and Training Development- RMZ Corp Portfolios

  *Head of Operations- RMZ accountDirectly handling 14 sitesCommon area maintenance, Food court operations, Water-body management, Façade cleaning, Pest control, Waste managementHandling 790 Janitorial staffs, 70 Supervisors and 17 Executives and 13 HK ManagersOne point contact person for all Housekeeping related activities in the campus. Handling multiple sites and activities.*Handling the Trainers across the sitesPreparing the training schedule and modulesAssisting the Trainers in preparing the 52 weeks calendarBridging between the trainers and the site leads*Head of Preopening operations for SVASA Homes - Luxurious residential site. Hands on in handling the operations.Setting up the complete systemPreparing the schedules and check listsHandling the entire property team including Housekeeping, Security and technical team.*Head of Preopening Operations of RMZ SkyViewComplete in charge of the transition and opening of the 2 towers Show less

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  T C F M

  Nov 2020 - Jun 2022

  Senior Manager - Soft Service Operations and Head of Training

  *Regional Head - Operations for KarnatakaHandling 60+ sites with a team strength of 3000 employees including Soft Services, Technical, Security, Landscaping, Pest control, Pantry services and Waste Management.Handling end to end clients sites comprises of Residentials, Hospitals, Education Institutes, IFM, Commercial parks, Schools, Co working spaces, Retail segment, Over all in-charge of the due diligence, proposal, negotiations, transition and operations.P&L owner of the region of a billing value of 5 CR per month and handling all the clients invoices.*Head of Learning and Development of the company and handling all the training requirements of the region.Responsible for the trainers schedule and 52 weeks training calendarResponsible for the Trainer evaluation and training assessment Show less

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  Bagmane Developers Pvt.Ltd.

  Jun 2022 - Jan 2025

  Senior Manager - Soft Service Operations

  *Over all in-charge for the Soft Service operations of 2 IT Tech parks with 12 towers - Bagmane World Technology Center and Bagmane Rio Campus handling the Soft Services vertical including,Housekeeping, Pest Control, Food Court operations, Waste Management, Horticulture, Façade Cleaning, Vendor Management*Handling a team strength of 210 across the 2 parks *Handling major client profiles such as,Google, EY -Eernst and Young, Visa, Ericson, Amazon, Samsung Research & Development Head Quarters, Nvidia Head Quarters, Emphasis, Accenture, Shell Corp Show less

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  Royal Caribbean Group

  Feb 2025 - now

  Housekeeping Manager