
Mohammed Ismail
Intern

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About me
Working at Microsoft India
Education

Visvesvaraya Technological University
2011 - 2015
Experience

Indian Institute of Technology, Bombay
Jun 2015 - Jul 2015Intern
EVRY India
Aug 2015 - Jun 2019Software Engineer
HARMAN India
Jun 2019 - Feb 2020Senior EngineerJoined as a Business intelligence developer.

Microsoft
Feb 2020 - now• Responsible for providing enhanced and efficient operational support for Microsoft premier and Professional customers for database design and integration of systems within operational SLAs.• Design/implement/Migrations for different business profiles for on-prem and/or on cloud services. Reporting and ETL solution and providing value addition in performance enhancement and/or improvements.• Solutioning Customer issues by scoping the problem and in-depth troubleshooting to provide RCA and the overall support delivery time thus providing best possible support experience.• Collaborated with globally dispersed stakeholders and led brainstorming sessions for client’s application design, leading to a 100% uptime for application during migration/enhancement/deployments.• Helped in design of DB HA/DR solutions for all major business profiles collaborating with multiple functional groups to understand the desired RTO and RPO from application.• Helped in development or informational inputs of ETLs and Reporting solution for multiple business goals and enhancing overall Support experience outcomes to the Microsoft Customers. Show less
Escalation Engineer
Jun 2023 - nowSenior SE
Feb 2022 - Jul 2023SE
Feb 2020 - Feb 2022
Licenses & Certifications
- View certificate

DP 900 - Microsoft Azure data fundamentals
MicrosoftSept 2022 - View certificate

Microsoft Certified: Azure Fundamentals
MicrosoftFeb 2022 - View certificate

Data Science Tools of the Trade: First Steps
LinkedInMar 2023 - View certificate

Microsoft Certified: Azure Data Fundamentals
MicrosoftSept 2022 - View certificate

AZ-900 Microsoft Azure Fundamentals
MicrosoftFeb 2022
Honors & Awards
- Awarded to Mohammed IsmailBest Outgoing Student Jawaharlal Nehru National College of Engineering, Department of ECE May 2015 Recognized by Department of ECE at JNNCE for students who have excelled in there academics and curriculum.
- Awarded to Mohammed IsmailWinner eyantra 2015 IIT Bombay Apr 2015 Winner of IIT Bombay sponsored eyantra competition 2015. Project - The Fire Fighting Robot
- Awarded to Mohammed IsmailBest technical paper https://www.iete.org/index111.html Jan 2015 My paper Weed Removal Robot a Firebird V overview, was awarded first prize at IETE's paper presentation contest
Volunteer Experience
Department Representative
Issued by JNNCE Engineering on Jan 2014
Associated with Mohammed IsmailStudent Volunteer
Issued by NSS Jnnce on Jan 2014
Associated with Mohammed Ismail
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