Nikkii Watkins

Experience

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  Rip Curl

  Jan 2001 - Jan 2006

  Sales Associate/Buyer/Floor Supervisor

  Generated sales and exceeded daily and monthly sales quotas in various product lines. Purchased all men’s and juniors clothing, following up with merchandising the floor with each shipment* Used my problem-solving skills to resolve customer issues that were escalated from floor staff.* Recruited, trained, and supervised a minimum of five employees per shift

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  Robbins Consulting

  Jan 2006 - Jan 2008

  Sales/Customer Support

  Worked directly with the Sage Business Partner Consultants who provided expertise in system design, implementation and training exclusively to nonprofit organizations. * Cold calling to qualify prospective customer* Completed customer care project; touching existing customers to update contact information and identify additional sales opportunities * Assisted with set up and coordination of sales meetings

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  La Jolla Group LLC

  Jan 2008 - Sept 2011

  Sales Support Department Coordinator

  Started as core and major account representative. Worked with regional sales managers and Vice President of Sales and Marketing to create and execute sales goals. Served as a liaison between outside sales force and internal departments (design, productions, finance, marketing, distribution) to facilitate shipping. Promoted to EDI (Electronic Data Interchange) account specialist, working directly with high end department store buyers and sales reps* Contributed to over 70% company growth from 2009 to 2010* Prepared documentation to ship internationally* Actively participated in trade shows bi-annually meeting with existing account base as well as prospective accounts* Served as liaison between buyers and all internal departments (merchandising, design, finance, distribution, marketing) to meet each accounts specific needs* Awarded “Sales Support Representative of the Month” three times during employment* Provided key support in the development of EDI processes and procedures for the Costco and JC Penny accounts.* Provided new hire and core major sales support training. Voir moins

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  The Sports Syndicate

  Jan 2008 - Jan 2008

  Office Assistant

  Initial office contact and office support for five agents in the action sport athlete representation and youth marketing industry. Helped in creating meaningful and productive relationships and authentically integrating brands among athletes, events, and corporate sponsors.* Full reception, including high volume calls; responding to inquires on behalf of agents when possible* Proficient use of Microsoft Office applications: Excel, Word, Outlook, PowerPoint* Arranged flight, hotel, and transportation for all employees as well as assisted in arranging the agents schedules for their trips Voir moins

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  Ant!cs International

  Sept 2011 - Sept 2012

  Sales Admin

  Assist in managing eight plus in house and outside sales representatives with their daily needs. Streamlined processes and procedures to make sure the company grew in the most efficient and effective way possible. Handle Amazon.com account from start to finish for all skus, including but not limited to: filling out the ASIN Request Spreadsheet, uploading images onto the website, approving PO’s, recommending proposed PO’s, and uploading invoices as product shipped. *Complete all new account set up, order entry, invoicing, credits, and returns in Advance Business Management (ABM). Streamlined the process for the before mentioned tasks allowing the sales team to focus their energy on generating sales, converting prospect accounts to current accounts and following thru with overall better customer service; resulting in over a 15% increase of the overall annual budget from the 2011 financial year to the 2012 financial year. *Assist in tradeshow research. Organizing payment for booth space, shipping of product and booth displays to and from the event, scheduling hotel and travel arrangements, and attending local tradeshows to help with the flow of the booth and check-in of accounts with the appropriate rep for their territory.*Attend all Sales, Logistics, and Credit meetings taking notes and sending out the minutes company wide for all who were unable to attend. Created and maintain the Weekly Sales Meeting Agenda for both Domestic and International Meetings. Running reports for information needed such as MTD, YTD, Dollars Invoiced in the Past Week, etc*Run all month end reports and complete all in house and outside sales representatives commissions.*Created a Procedures Handbook for the Sales Department documenting how to’s, passwords, commonly used documents, routing guides, contact information, etc Voir moins

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  Rainmaker Sales LLC

  Mar 2012 - Jan 2013

  Sales Rep

  Cultivated and managed sales and retailer relationships within my assigned territory of California, Arizona, Nevada, Oregon and Texas; with a few brands expanding nationwide. Managed, developed and marketed to various specialty retailers and chain store accounts with a number one goal of managing and maintaining quality and consistency of service and product. *Managed a customer base of over 200 accounts via email, phone, shop visits, and tradeshows; maintaining existing relationships while planning, prospecting and opening new business growing my confidence in communicating comfortably with business owners and decision makers. *Managed all sales functions for assigned accounts to ensure the business grew according to sales projections thru assortment planning, developing and implementing sales plans, coordinating product showings, and working closely with customers to process orders. *Set and achieved sales goals, forecasted product needs, established short and long term strategies to grow business with each account. Identified growth opportunities within my territory, provided regular feedback regarding market trends and influences *Successfully represented over eight brands at any given time using my strong organizational skills; I was able to prioritize work, handle multiple tasks, and work independently. *Grew prebooks and account numbers over 50% for the Fall 2013 prebooking season*Regularly attended tradeshows and visited shops; communicated regularly with retailers and brand management. Voir moins

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  UNIT

  Jan 2013 - Mar 2014

  SoCal Sales Rep/In House Sales Coordinator & Online Specialist

  Started as an outside sales rep and was asked to come inside with additional responsibilities consisting of Managing online sales and assisting the Brand Manager and National Sales manager with all sales needs. Daily tasks include, but were not limited to: calling individual customers and brick and mortar accounts; packing and shipping all online orders; creating updated reports and spreadsheets for the sales team; and assisting with tradeshow and line viewing preparation. *Handled all online orders from start to finish. Pulled online orders thru Apparel 21; verified payment and confirmed that orders were not fraudulent; released orders to the warehouse for picking; packed orders to double check for errors; shipped orders to customer via FedEx; contacted customer if a style was no longer available to look for other options using the contact as a chance to upsell*Assisted in the shipping of all International orders. Created Commercial Invoices and Packing Slips for all outgoing orders. Confirmed payment had been made before any orders left the warehouse. Worked with shops and freight forwarders to schedule transit*Worked with over 100 brick and mortar accounts nationwide handling all of their needs from fill orders, returns, errors in shipping, and event coordination/support*Generated a monthly e-card calendar to be emailed out to subscribers on a bi-weekly basis. Worked closely with the Design and Marketing team in our Australian office to ensure that the e-cards went out in a timely manner*Created and maintained weekly Top Selling Reports, Free To Sell Reports, Sale Sheets, and Aging Reports Voir moins

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  Foundation Fitness

  Mar 2014 - Jan 2020

  Operations Manager/Personal & Group Trainer

  I was able to combine a love for fitness and previous organizational and business skills for the perfect combo of trainer and manager. I Personal & Group Train out of Foundation Fitness in San Clemente while coordinating administration and management duties during off hours. My day to day consists of creating workouts; instructing Adult PE; coordinating events such as Running Clubs, Street Fair Booths, Grand Openings/Open Houses, etc; and assisting and mentoring over 100+ clients with their health and wellness goals. I also handle all client payments; enter in all new clients to Mind Body; order all office supplies; receive and reply to all new client inquiries; manage all trainer’s schedules; and create and send out all monthly e-mail blasts to client list. Certifications:*Personal Trainer*Group Training*Kettlebell*Stability*Agility*Nutritional Therapist*Marathon Training Voir moins

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  Arbonne International LLC

  Sept 2014 - Sept 2016

  Independent Consultant

  Independent Consultant for a Health & Wellness company called Arbonne. I focus my energy and expertise on our 28 Day Clean Eating Challenge. Aiding my clients with their weight loss goals, detox and cleanse their systems, and creating healthy habits. I hold one-on-one sessions, group Healthy Happy Hours, and send samples to grow my business and continue sharing the wonderful products that Arbonne has to offer.

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  N.E.W. Personal Training

  Jan 2020 - now

  Owner

  My name is Nikkii and my mission is to ensure that each and every one of my clients have the best possible experience while attaining their fitness aspirations. I’m here to help you reach your goals, stay positive, and have fun - Simple as that!I was born and raised in San Clemente and graduated with a BS from Cal State Fullerton. I’ve spent as many years as I can remember participating in some sort of fitness activity from surfing, snowboarding, golf, kickball and running events like Ragnar and Rock and Roll Half Marathons! I am an NCCPT Certified Personal Trainer, Nutritional Therapist, and have certification is Small Group, Kettlebell, Stability/Agility, and Marathon Training as well. I never let the wheels stop spinning and am constantly challenging myself to learn more so that I can help my clients be the best that they can be! I offer a variation of training options (ie: personal sessions, group training, nutrition etc) all throughout Orange County and San Diego County. Currently I train out of my facility in San Clemente, but I’m also more than willing to come to you – all you have to do is ask! I look forward to working with you in attaining your health and fitness goals!Bottom line, whether you need a coach who ensures you get those workouts in or one who slaps unhealthy food out of your hand I’m your girl. I promise it’ll be fun and that no matter what your challenges are I’ve been there before and am excited to help you discover what works for YOU. Please do not hesitate to reach out to me with any questions you may have; as I’m constantly telling my clients, I’m here for you! Voir moins

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  BB Dakota, Inc.

  Jan 2020 - Jan 2023

  Customer Service Representative

  Started as an independent contractor for a two-month position to help when coverage was low, ended up working with the company for over two years. Built strong relationships with all internal and external sales teams and helped to create and streamline day to day processes. *Assisted in house CSR and outside sales reps in day-to-day activities; ranging from order entry, new account set up, creation and submission of Credit Memos and Return Authorizations; Amazon PO updates, and customer communication and retention.*Created ever changing SOP’s for creation and submission of Credit Memo’s and Return Authorizations. Was the central point person for receiving all information, compiling data, and submitting to management for approval. Once approved I disseminated the information back to all affected parties with continued follow up until credits were with the Credit Department and returned product were received back into the warehouse. *Worked flexible part time hours, independently from my home, with little to no supervision. Required very limited training through the transition of the company acquisition as well as ERP changes.*Updated PO’s in Amazon Vendor Central weekly as orders were pulled and shipped in warehouse. Voir moins