Sumit Ghosh

Experience

• 

  Alliance Computers Telephony India Ltd

  Nov 2000 - Apr 2001

  Software Developer
• 

  Webtech Developers Pvt Ltd

  Jun 2003 - Jul 2003

  Associate Developer
• 

  Infosys

  Aug 2003 - now

  Executive leader, responsible for managing key Australian CMT account with annual revenue of $50 Million USD . My role involves managing client stakeholders, executing the end to end sales cycle, ensuring quality of delivery and achieving client satisfaction. Sumit focusses on customer delight with continuous innovation to support evolution of network, business and IT domains. Strategic Client Relationships Handling responsibilities of Lead OSS Portfolio Solution Consultant with key focus on Trouble to Resolve. Also, involved in CRM, data management, business intelligence, artificial intelligence, automation, augmented reality and microservices strategy driven initiatives as business consultant.Business case preparation - Business value articulation and outcome validation.

  • Director Of Client Services

    Oct 2021 - now

  • Associate Director Of Client Services

    Apr 2017 - Sept 2021

  • Principal Consultant - Communication Practice

    Jul 2015 - Mar 2017

  • Lead Solutions Consultant - Communication Practice

    Apr 2012 - Jun 2015

  • Software Development Consultant

    Aug 2003 - Apr 2012