Jeganathan Durai

Experience

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  Wipro

  Dec 2012 - Feb 2022

  Collaborate with business departments to comprehend their needs and translate them into real-time business solutions within company guidelines.Provide technical expertise and assistance in discovering, assessing, and designing application procedures for business divisions.Develop and maintain functional and technical requirements for new and updated business applications.Liaise with vendors to understand technical application requirements and document them effectively.Configure and code applications to deliver efficient automated solutions.Coordinate with internal and external programmers and technical specialists to design automated business systems as necessary.Consult with business units and professionals to gather additional information during application deployment and generate Detailed Operational Procedures (DOP) for pre- and post-deployment checks.Diagram and document all aspects of applications, including operational maintenance, to ensure comprehensive documentation Show less Engage with business departments, understand the business need, and transform the need into a real-time business solution that is within the scope of the company.Assists business divisions in discovering, assessing, and designing application procedures by providing technical expertise and help.Functional and technical requirements for new and updated business applications are written and maintained.Working with vendors to understand technical application and document needs.Configures and codes applications in order to deliver automated solutions.As needed, confers with and coordinates with internal and external programmers, as well as other technical specialists, to design automated business systems.Consults with business units and professionals to collect extra information during application deployment and to produce DOP for pre and after deployment checks.All parts of applications, including operational maintenance, are diagrammed and documented. Show less

  • Technical Lead

    Dec 2021 - Feb 2022

  • Application Support Analyst

    Mar 2019 - Dec 2021

  • Senior Application Support Engineer

    Apr 2016 - Mar 2019

  • Application Support Engineer

    Dec 2012 - Mar 2016
• 

  HCLTech – UK

  Feb 2022 - now

  Efficiently manage resources, ensuring optimal allocation for maximum productivity and successful project outcomes.Lead application change release management, ensuring smooth transitions for new features and enhanced user experience.Implement Site Reliability Engineering (SRE) practices to enhance application reliability, performance, and scalability.Drive automation initiatives to streamline processes, reducing manual efforts and improving overall efficiency.Expertise in migrating native application servers to cloud servers, leveraging cloud computing for scalability and cost optimization.Facilitate seamless tools on-boarding, equipping the team with essential technologies for efficient task execution.Proactively implement streamlined processes and innovative technologies to enhance productivity and drive continuous improvement. Show less

  • Senior Technical Lead

    Jul 2023 - now

  • Technical Lead

    Feb 2022 - Jul 2023