Dennise Narvaez

Experience

• 

  Best Buy

  Oct 2013 - Jan 2019

  Sales Consultant

  Implement assigned responsibilities from store leadership in outlet area to engage customers using selling skills to build complete, connected solutions while maintaining a balance of high velocity and high service.Support sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and overall financial performance goals.

• 

  Geek Squad

  Jan 2019 - Feb 2020

  Consultant Agent

  Greets clients and perform consultations to determine the level of service required.Perform basic diagnostic and technical troubleshooting of multiple issues, document resolutions and maintain inventory of hardware.Work with the Sales Team to explain services and technologies to help them achieve business goals.Perform client education on aspects of technology in terms they can understand (Microsoft Office, Win 7- Win10)

• 

  LunaTek Solutions

  Jul 2021 - now

  • Information Technology Service Desk Team Lead

    May 2023 - now

  • Help Desk Technician

    Jul 2021 - now