Michele Vineyard

Experience

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  PISCES

  Jun 1999 - Dec 1999

  IT Consultant

  Participated in the design and installation of the company network, wrote company procedure manuals, and designed and distributed the company’s monthly newsletter.Served as IT Consultant for a company specializing in advising, coaching, and providing customized training to business owners in the latest technological trends and standards. Coordinated with a staff of 5 in researching alternative solutions to enhance efficiency, productivity, and integrity of client networks, prepared project plans and advised clients on system needs.Additional duties included designing and conducting custom training sessions for clients, facilitating proposal meetings for prospective clients, installing client software, and conducting staff meetings. Show less

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  RP Solutions, Inc.

  Jan 2000 - Aug 2002

  Project Manager

  Responsible for daily accuracy of multi-million dollar transmissions.Served as Project Manager for a leading developer of software and turnkey systems in Remittance Processing, ATM Deposit Balancing, and Image Archiving. Duties included developing test cases, conducting testing on company products, staging client systems in RP Solutions’ lab for testing and enhancements, and coordinating with clients to provide excellent on-site and remote customer service and support. Specialized in writing system specifications for clients, designing and installing networks and custom software packages at client sites, customizing basic software packages for individual client needs, and providing remote and onsite support and training for clients.Oversaw a 4-member resource team, designed code for special reports, tracked hardware and software orders, reviewed sales proposals, interviewed prospective employees, recruited new staff, and conducted training as needed. Show less

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  Laboratory Alliance of Central New York, LLC

  Jan 2003 - Aug 2003

  Information Systems Associate

  Selected to lead a project for the design and implementation of all Crystal Reports used within theLaboratory Alliance of Central New York.Provided technical support, troubleshot Help Desk calls involving hardware and software issues, and coordinated technical support. Selected as Project Manager for the design and implementation of detailed client profiles and performed technical and administrative duties as needed.

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  Ithaca College

  Oct 2003 - Jan 2018

  Selected to serve as functional project manager for implementation and deployment of the campus wide e-procurement system resulting in multi-million dollar savings for the institution.Prepare system data imports and exports, identify, analyze data integrity, provide technical support for software and systems, monitor and run system processes, set up user accounts and appropriate system access, act as a liaison with other departments on campus and vendors concerning technical needs, recommend and refine configurations for applications, provide system training.Responsible for designing and writing reports, providing maintenance of department websites, serving as project manager for system upgrades and implementations, participating in system reviews, and providing recommendations to help inform the strategic direction of the department. Show less Received award for work on Advance conversion project in February 2010, as well as the IC Choice Award for leading the implementation of the Smartcall phoning system in December 2006.Responsible for designing and writing reports, preparing data extracts, and utilizing programs using SQL and various report writing tools. Additionally responsible for recommending and refining custom configurations for software applications. Served as project manager and performed testing and implementation of new technology and upgrades to existing technology within the division. Received recognition for coordinating all aspects of the user group conference involving over 40 members.Identified, analyzed, and resolved database data integrity issues, provided technical support for software programs, and recommended policies and procedures. Managed and implemented data loads into databases from 3rd party vendors, appendage systems, and other sources. Served on several committees responsible for developing and refining the strategic direction of the division. Show less

  • Information Systems Specialist (Financial Services)

    Apr 2014 - Jan 2018

  • Systems Specialist (Institutional Advancement)

    Oct 2003 - Mar 2014
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  Essence Experience Coaching

  Jan 2018 - now

  Founder

  Founded and currently in the process of developing and operating an innovative, holistic coaching and event management firm connecting and marketing clients and participants via events, social media, print/copy, email, virtual outreach, and networking.Create products and engaging content for online webinars, in-person events, as well as digital downloads. Discover and develop resources and topics for products. Accountable for implementing and maintaining systems to support and grow day-to-day operations.Offer speaking engagements and webinars, personal and group coaching sessions, as well as online courses and products.Assist women in flowing more easily through life with the supportive tools of mentoring, coaching, and education on mindset, mindfulness, self-care, and other wellness topics.Accountable for finances and analytics tracking, booking travel and business appointments, legal and security measures, visioning, planning, and researching resources, creation and updating of company websites, and managing teams as well as advisory and networking groups. Show less