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Amira Osama

Amira Osama

International account advisor

Followers of Amira Osama3000 followers
location of Amira OsamaEgypt

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  • Timeline

  • About me

    Senior BD-Marketing Manager at Impact Learning and Development

  • Education

    • Cairo University

      2007 - 2011
      Bachelor faculty of commerce-english section

      Activities and Societies: Project member at SIFE Cairo University Academic committee member at ABC (student activity at Cairo University) volunteer at AYB(Alashanek Ya Balady) NGO studied at faculty of commerce -English section. Specialized major business administration. studied curriculums in : Accounting , Finance , Economy, etc.

  • Experience

    • Vodafone

      Oct 2011 - Dec 2014
      International account advisor

      Job Responsibilities: - Own and manage client relationship: resolving calls efficiently and effectively- Ensure service level agreements are met and maintained.- Work as part of a team to ensure offering world-class Customer Service at all times.- Delivering soft skills sessions to new batches.- Monitoring/ coaching new comers on performance

    • Advanced Computer Technology (ACT)

      Jan 2015 - Jan 2017
      Marketing Communications Specialist

    • Dsquares

      Feb 2017 - Oct 2020
      Marketing Supervisor

    • Impact Learning and Development

      Oct 2020 - now

      • Senior Marketing Manager

        Aug 2022 - now

      • Business Development & Marketing Manager

        Oct 2020 - now

  • Licenses & Certifications

    • AiCE - Ai Career Essentials

      Alx_africa
      Aug 2024

    • Data Analytics

      ExploreAI Academy

  • Volunteer Experience

    • instructor, project member

      Issued by Alashanek Ya Balady - AUC , SIEF -Cairo University
      Alashanek Ya Balady - AUC , SIEF -Cairo UniversityAssociated with Amira Osama