
Phyllis Howse
Administrative Assistant

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About me
Housing Specialist | Founder of NVME Skin Essentials | Empowering Clients in Men’s Luxury Skincare | Dedicated to Transformative Solutions & Elevated Experiences
Education

Southern New Hampshire University
2014 - 2018Bachelor’s Degree Business Administration and Management, General
Tricoci University of Beauty Culture
2020 - 2021Aesthetician/Esthetician and Skin Care Specialist
Kaplan University
2022 -Real Estate
Experience

Robert half - office team
Jan 2006 - Apr 2013Administrative AssistantCompleted Leasing Office Task (screen backgrounds, verified employment, entered Hud, DHA leases, weekly excel reports)Building Assistant for elementary school (filed student files, entered students in power school, answered parents questions, )Handled the responsibility of replying to e-mails, answering phone calls and greeting clientsMaintained good relationship with office staff Handled all administrative tasks

Albert Ray Ltd
Sept 2009 - Jan 2014Personal AssistantSuccessfully organized appointments between Owner and clients. Responsible for typing reports, memos and other correspondence. Properly Planned and coordinated major events Maintained proper Relations with clients Excellent interpersonal, communication and customer service skills. Superb time management skill.

Invitation Homes
Jan 2014 - Mar 2016Property Operations Associate• Assist Assistant Portfolio Manager, Portfolio Operations Director with administrative duties that properly support the overall effort of the PM team.• Marketed homes made sure homes were posted properly on the website • Process application, background screenings, verify all documents, send out new lease and collect move in funds.• Prepare and send out notices i.e.; evictions, HOA violations, late notices, utility balances.• Assist with lease renewals updating all information and sending out new leases.• Accounts Receivables, post resident charges and process payments. • Make contact with residents with any issues to properly resolve in a proper time frame.• Assist Portfolio Operations Director and Assistant Portfolio Manager with administrative and communication initiatives to maximize revenue, minimize expenses, maximize resident service experience and achieve financial goals for homes in community/Pod. Show less

ICONMA
Jul 2016 - Jun 2017Administrative Assistant• Perform clerical functions which included: answering phones, routing calls to appropriate personnel, taking messages, faxing, photocopying.• Order office supplies for all departments which included: company stationary, business cards, forms, and promo items.• Process and maintain employee’s confidential records.• Perform data entry, prepare a variety of correspondence, memos, and other company documents

FirstKey Homes
May 2018 - Oct 2020Leasing Coordinator
NVME Skin Essentials
Nov 2020 - nowEsthetician
Element Food Solutions
Sept 2021 - Jun 2022Human Resource Coordinator
Solutions for Care
Oct 2022 - nowHousing Specialist
Licenses & Certifications

Crime Free Multi Housing
Fair Housing- View certificate

Women’s Entrepreneurship Certificate
Cornell UniversityJun 2025
Languages
- spSpanish
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