
Sarah W.
Information Systems & Administration Manager

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About me
Human Resources Business Partner
Education

Plumstead Manor school
1988 - 1992
University of Greenwich
2008 - 2009Postgraduate CIPD Leadership and Management Level 7 Passed
Experience

Sure Start Childrens Centre
Nov 2002 - Oct 2005Information Systems & Administration ManagerDevelopment, management and maintenance of all information, evaluation and administrative systems. • All office administration for Director and team• Manage database- input data, integrity, produce query reports.• Organising events for staff and families in the community.

1st Place
Oct 2005 - Jan 2009Centre ManagerPromoted through Sure Start interview process to Centre Manager. Involved in design stage and build stage of the SureStart centre which included a 50 place private nursery, sensory rooms, workshop space, meeting room, event hire space and cafe. I was responsible for the procurement of all services and utilities to set up and run the centre, supplies, furniture, IT Equipment, utility services, H&S/compliance and security. Set up processes and functions to run the 50-place private nursery with income generated meeting/events/workshop spaces and cafe.• Administration services including invoicing, expenses, meeting arrangements and support for director, report writing, spreadsheet designs, PowerPoint presentations, database maintenance and data input.• Line managed HR administrator, reception, administration, handyman and cleaners.• Cost planning and tendering contracts, service level agreements• Purchasing of supplies, and the purchasing, leasing, repairing and maintenance of furniture, equipment and fixtures.• Created and managed Health Safety management system, which passed Ofsted inspection • Oversaw the Human resource function, managing the HR administrator• Building management - maintenance/repairs and contractors• Develop and manage room hire services internal and external, generating income. • Tendered for café and meeting rooms on the same complex, managed setting up of café, hiring staff, equipment, furniture, supplies, marketing and promotion Show less

Methodist Great Britian
Jan 2009 - Aug 2019Internal Services ManagerPromoted from Administration and Technology Manager to Internal Services Manager responsible for coordinating administrative/PA support and all business functions related to office services, reception, information technology, procurement, and facilities management. • Line managed various teams and coordinate work, staff development, performance, appraisals, recruitment• Coordinated new and existing administration across the team• HR support, onboarding, inductions, performance management, ER management • IT support function- line managed team, coordination, set up processes and policies• Procurement of supplies and services • Front of house management- managed reception and facilities team. Ensuring safety of all staff and arranged building repairs and maintenance, space and room management. mail and print room services • £2m budget holder, forecasting, management accounts, raising PO’s and authorising invoices and processing expenses.• Responsible for data protection compliance and developed and implemented GDPR policies and guidance. Project managed transition to GDPR • Records Manager- develop processes and retention schedules and polices, archiving, waste disposal and recycling.• Meeting, conference and events arrangement, travel arrangements• Research and analyse data, presentations and training. Data input• Managing Suppliers, Contractors and Service Providers and tenant service level agreements.• Managed various projects such as large-scale technology changes, office moves, team reconstructions, company culture changes. Show less

Incspaces.
Dec 2019 - Feb 2023HR/ Head of Business Change and ComplianceHead of Business Change/HR Support- HR management for 40 employee base across 7 locations, Recruitment and selection, onboarding and training, ER management, TUPE, restructure, redundancy and managing HR records on BambooHR. Developing and updating policies. Managing performance and appraisal systems. Reviewing and improving processes. Creation of templates and forms.Updated HR policies and documentation in line with legislative developments and GDPR requirements. Management support and training. HR administration and payroll change notifications.Promoted to Head of Compliance- FACILITIES & HEALTH & SAFETY - Multiple sites.Line managed staff and coordinated repairs, maintenance, and client handyman requests. Contractor and supplier tenders and vetting process, procurement and management. Responsible for maintaining and improving overall safety performance compliance. Designed and developed a Food Safety Management System (HACCP). Conducted accident investigations and reports and RIDDOR when required and managed complaint’s process. Ensure that all “risk assessments” are carried out, controls implemented and reviewed at relevant intervals. Ensure all staff receive compulsory training (i.e., DSE, GDPR, H&S), and records maintained. OPERATIONS MANAGEMENTLead and managed the Centre staff ensuring that day to day runs smoothly. Show less

ATLAS FMG
Mar 2023 - Mar 2023Human Resources AdvisorSupporting 1000 employee base. Case management of people related issues and providing managers with timely comprehensive advice on all employee relation matters. Providing support for TUPE transfers (in/out).

Lords Group Trading
Mar 2023 - nowHuman Resources Business PartnerRetail Group of businesses across 30 locations, approx 1000 employees. HRBP for allocated businesses (approximately 20 sites/350 employees)
Licenses & Certifications

(CIPD) Post Graduate Certificate - Leadership & Management (Level 7)
THE CHARTERED INSTITUTE OF PERSONNEL AND DEVELOPMENTSept 2009
Prince2 Foundation Project Management
The Knowledge AcademyJul 2019
IT Practitioner (ICT Systems Support) Diploma L2
City & GuildsSept 2005
Level 3 Supervising Food Safety in Catering
High Speed TrainingNov 2021
Managing Safely
IOSHDec 2020
Safety, Health and Environment for Construction Site Managers
IOSHDec 2021
(CMI) Diploma in Management (Level 5)
Chartered Management InstituteJan 2008
FAA Level 3 Aware in Emergency First Aid at Work
Nuco Training LtdMar 2019
Practitioner Certificate in GDPR
PDPAug 2017
Level 2 Health & Safety in the Workplace
High Speed TrainingJun 2020
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