Kara Ilsley

Experience

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  Logan City Council

  Jun 2010 - Oct 2010

  Research and Policy Officer

  • Website maintenance• Development of relevant industry information and literature• Development of a Quarterly Newsletter• Attending and assisting in organising business and community development• Data and information processing• Assisting in the development and creation of an Australian Institute of Exports supported Future Leaders in Export (FLEx) group, a group of local businesses and exporters designed to be a networking and communication tool to support local businesses and business leaders. Show less

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  Australian Red Cross

  Feb 2012 - Apr 2017

  - Working with Job Seekers to assist them to gret ready for, find and maintain suitable employment- Working with employers to assist them to recruit and retain suitable staff (including job matching and job design)- Working with co-workers and managers to attain individual and team goals- Working within the Red Cross framework to uphold the Fundamental Priniciples, Ways of Working and Code of Practice- Working within DEEWR/DSS Deeds and Guidelines and upholding the National Standards for Disability Services Show less Tender Specification Preparation- Identifying relevant sources of labour market information, demographics and industry trends- Collecting, collating and analysing labour market information and statistics to add value to tender documents- Edit area submissions for accuracy, completeness, grammar, formatting, and corporate consistency- Maintaining accurate project-management records of tasks- Provide administration and writing/editing support to fellow Tender Team members• Research - Provide research support services during the term of the project, desktop research, data gathering and report development to inform the Tender Team• Stakeholder Relationships - Develop and maintain cooperative and productive relationships with internal and external stakeholders, external networks and key strategic relationships to support research and development activities• Represent Australian Red Cross externally as required• Provide reports to the Tender Project Manager and Tender Team• Promote and maintain integrity of the Australian Red Cross brands and values• Work flexibly across state/territory boundaries as well as across service and marketing areas Show less

  • Compliance Support Coordinator

    Jul 2015 - Apr 2017

  • Employment Consultant

    Feb 2013 - Jul 2015

  • Research and Tender Project Coordinator

    Sept 2012 - Feb 2013

  • Research and Tender Development Officer

    Feb 2012 - Aug 2012
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  Royal Holloway, University of London

  Oct 2017 - Jul 2019

  Student Services Centre Senior Advisor (Systems)

  - Super user for Student Services Center (SSC) Systems, including their CRM system, identity management software and accommodation software.- Drove the configuration of IT systems along with IT support and relevant business owners. Became first line support to ensure minimal business disruption- Ensuring best practice for the use of SSC systems and processes, including identifying and managing risk and compliance with General Data Protection Regulations (GDPR).- In-depth configuration of student accommodation systems, including creation and maintenance of Pricing models (used to manage room costs) and Allocation models (used to manage contract dates) for a wide variety of student and rooms type across campus. Coordinating accommodation offers to applicants, including offer-follow ups. Allocation of in excess of 3,000 accommodation places across campus for the 2019/20 academic year.- Creating procedure documents and user guides for IT systems, and technical documents for the accommodation system.- Overseeing the set-up and maintenance of user accounts for staff, ensuring access to all required systems. Training new and existing staff in the use of IT systems.- Working closely with a wide variety of internal teams within Royal Holloway and with external organisations.- Supporting and undertaking tasks alongside Student Advisors, including providing face-to-face, phone and email support to current, former and prospective students and other stakeholders.- Producing and providing a variety of student documentation; providing accommodation information and support; providing advice and referrals for students on a variety of student issues; undertaking student record management and enrolment processes; taking electronic payments and receipting payments.- Ensuring accurate logs are kept of all student interactions using CRM software, and that students are provided a record of the interaction in most cases. Show less

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  Sheffield Hallam University

  Jan 2022 - Sept 2024

  Managing and maintaining business school accreditations for Sheffield Business School - especially AACSB, EFMD, PRME and SBC. Collecting and collating data for reporting purposes, especially faculty, programme and student data. Providing PA support to Associate Dean, Business and Enterprise andProviding PA support to Head of Department, Finance, Accounting and Business SystemsWithin College of Business, Technology and Engineering and Sheffield Business School Providing PA and project support to College Strategic Business Partner for College of Business, Technology and EngineeringSupported the development and delivery of the Senior Leadership Development Program (SLDP) for Sheffield Hallam University senior and executive leaders.

  • Accreditation Officer (Sheffield Business School)

    May 2022 - Sept 2024

  • Senior Administrator (College Operations)

    Sept 2021 - May 2022

  • Administrator (College Operations)

    Jan 2022 - Apr 2022