
Eugenie Landry
Secretary/Customer Service Representative

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About me
Sales Support Canada - Chatsworth Products Inc and Music Director at Good Shepherd Parish Thornhill
Education

VARIOUS
-Business Administration - Ryerson , Toronto, ONWeb Design & Graphic Design - Academy of Learning, Newmarket, ONA+ Certification, Microsoft Certified Professional (MCP), Network Administration Program for Windows and Novell, Certification on Windows Server, Enterprise and Workstation - Women's Technology Institute, Rexdale, ONPrinciples of Buying - PMAC, CanadaCOTS - Independent Contractor Training Course on Client Software Online Self Interest and Skills… Show more Business Administration - Ryerson , Toronto, ONWeb Design & Graphic Design - Academy of Learning, Newmarket, ONA+ Certification, Microsoft Certified Professional (MCP), Network Administration Program for Windows and Novell, Certification on Windows Server, Enterprise and Workstation - Women's Technology Institute, Rexdale, ONPrinciples of Buying - PMAC, CanadaCOTS - Independent Contractor Training Course on Client Software Online Self Interest and Skills upgradeProfit Making SeminarNational Association of Pastoral Musicians Vocal Lessons and Voice Care Online Various Liturigal Musicians Conferences Royal Conservertory of Music, Practical and Theory/Singapore Show less
Experience

Cooper Canada
Jun 1981 - Dec 1983Secretary/Customer Service RepresentativeSecretary to Customer Service Manager. Customer Service Representative to Canadian Tire Account (exclusive)Liased ith Head Buyers and Expediters of Canadian Tire Head Office and internal Production/Inventory departments to ensure on-time delivery of sporting goods equipment throughout Canada. Managed Cooper Employee Cash Sales Store 8 weeks a year while staff was on vacation and on an as required basis.

General Filtration
Jan 1984 - Jan 1997Outside Sales Representative/Marketing Manager & Sales Analyst- Marketing Manager/Sales Analyst with book-keeping, outside technical sales duties and tasked with identifying new business development. - Specialized skill – Handled any “lost” accounts with a 95% success rate in winning back and retaining lost accounts to competition.- Business Development -Marketing and promoting new and existing product lines. (Identified and increased potential projected sales of product lines from $ 250K to $ 750K for company)- Developed, maintained and supported $ 1 Million customer base of accounts from Ontario to Eastern Canada.- Identified prospective customers, leads from existing clients as well as pinpointing, identifying and sourcing potential new business. - Managed, followed up and closed inbound inquiries and sales opportunities resulting in increased sales.- Collaborated with colleagues to exchange information, such as selling strategies or marketing information- Sourcing new supplier leads. - Other Duties included : Bookkeeping, bank deposits, Inventory control, Placing purchase orders, handling small product shipments, Data Control, Office Management, Tenders & Quotes.I had the very unique position of having started in the company from ground up and eventually worked my way in the company to become the Marketing Manager/Outside Sales Representative where my clients were from across Canada with focus primarily in Ontario and Eastern Canada. Show less

Unique Creations by Eugenie
Jan 1995 - Dec 1997Small Business OwnerBusiness Venture- Ran a successful arts and craft business from the Stouffville Flea Market selling and making "Bread-dough" roses for wedding bouquets, corsarges, table centre pieces, gifts for wedding parties and wedding guests, showers, Religious occasions - Baptism, First Communion, Confirmation and Special orders for clients/. Was selected to represent Ontario in a juried show "Uniquely Ontario" for Ontario Artisans selling to Buyers from North American markets and overseas. - Eastern Canada clients for sale in gift stores in PEI Show less

St Mark's Roman Catholic Church (since 2000) & Wesley United Church (since 2009)
Jan 2000 - Sept 2016Music/Choir Director- Conductor for 2 Churches located in Aurora and Stouffville. - Work with Choir and musical ensemble of guitars, keyboard, djembe, glockenspiel,percussion, flute for Weekend Mass and Special Feast Days, First Communion,Confirmation Mass, Healing, Memorial Masses as requested by Pastor or ParishOffice. Plan, select and arrange hymns based on Gospel message, readings andLiturgical Calendar and work in collaboration with clergy Encourage prayerful atmosphere with reflective hymns to invite fullerparticipation of congregation. Ensures strict adherence to sing from the church hymnal and all copyrightedmusic covered by Christian Copyright Licensing International (CCLI). Instruct choir in proper singing of various styles - traditional hymns, sacredchoral music and contemporary liturgical and praise and worship hymns. Show less

Eugenie V. Landry
Jan 2000 - Dec 2009Independent IT Consultant, Remote Contract AgentWeb Designer and Network Administrator for various clients - CG Group, Markham, Moving Red Canoe, Karen Sisco Enterprises,Town of Severn, St. Mark’s Church – Creating and hosting websites and maintain mainframe and network administration dutiesIndependent Remote Contract Agent work for Contract Xchange and Arise.com - Pizza Hut, BC Liberal, CAA, The Shopping Channel and Interval International.

Wesley United church and Ebenezer United Church
Jan 2016 - nowProgram Coordinator and Co-DirectorMusic Co-Director and Program Director for "Share The Music" for Seniors. This specialized music program was created to encourage active participation of seniors in sharing their passion in music, poetry, life stories and to engage them in sharing life. MISSION :Give seniors an intercultural transformational experience of joy of life, empowerment and gift. Empower seniors to share their life experiences and promote positive attitude changes about aging. "Share the Music" has a demonstrated record of "I can't" being transformed to "I can!" and through interactive musical participation seniors discover the freedom to share personal stories of history, inspiration and faith. We worked with creating community relations had invited guests to address needs of seniors - e.g. York Regional Police. Show less

Good Shepherd Parish
Sept 2016 - nowMusic Director for Good Shepherd Parish- Liturgical Music Ministry Director at The Church of the Good Shepherd in Thornhill, Ontario.- Responsible for Music for Saturday, Sunday and Liturgical Feasts throughout the year. Works with various local funeral homes in the Stouffville/Markham/Richmond Hill area to provide music for Funeral Masses, Candlelight Memorial as well as Celebration of Life Services. Eugenie also singsand self accompanies on piano and guitar at weddings and special engagements.

Eurofase
May 2019 - Oct 2019Customer Service RepresentativeCustomer Service Rep.

Chatsworth Products
Nov 2019 - nowSales Support-Canada
Nov 2019 - nowSales Support Representative
Nov 2019 - now
Licenses & Certifications

Web Design
Womens Technology InstitutionJan 2002- View certificate

SAP ERP Essential Training
LinkedInOct 2019 - View certificate

Giving Your Elevator Pitch
LinkedInSept 2019 - View certificate

Learning Trimble Accubid Pro
LinkedInOct 2019 
A+Certified Technician
CompTIAJun 2000
Microsoft Certified Professional (MCP)
MicrosoftJan 2000
Honors & Awards
- Awarded to Eugenie Landry2018 Music Town Ontario Award -
Volunteer Experience
Christmas Pageant Director - 2005 to PRESENT
Issued by St Mark's Roman Catholic Church, Stouffville
Associated with Eugenie LandryVARIOUS - Please see below - CURRENT
Issued by Various Non Profit organizations
Associated with Eugenie LandryTotus Tuus Bible Camp Parish Coordinator at St. Mark's Roman Catholic Church - 2012 to PRESENT
Issued by St. Mark's Roman Catholic Church, Stouffville, ON on Jun 2012
Associated with Eugenie Landry
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