Tina Tsiambaou

Experience

• 

  Architectural office K. Tsiambaos-M. Kiourti

  Jan 2004 - Jan 2006

  Front Office Manager

  Organisation and front-office management

• 

  Athens Megaron International Conference Center and Concert Hall

  Jan 2004 - Jan 2004

  Reception and Hospitality Department

  Communication with the artists, organization of all the details concerning their travel and stay in Greece

• 

  WIND Hellas

  Jan 2006 - Jan 2008

  CRM Operations Department

  • Campaigns, telemarketing and promotion, telesales• Customers retention• Use of SAP and SIEBEL programs.

• 

  Paspartu Translation Services

  Jan 2008 - Jan 2009

  Marketing Department

  • Updating the company’s website• Communication with potential customers in Greece and abroad• Public Relations and Promotion of the company

• 

  ERASMUS SA

  Jan 2009 - Jan 2011

  • Creation of the sponsorship package and exhibition plan• Communication with prospective sponsors• Stand distribution and assistance during the exhibition construction, operation and dismantling. • Organization of travel, accommodation and transportation of all congress delegates• Assistance to the congresses• Sales of excursions during the congress

  • Sponsorhip & Exhibition Department

    Jan 2010 - Jan 2011

  • Travel Department

    Jan 2009 - Jan 2010
• 

  Booking.com

  Jan 2012 - Jan 2018

  • Provide support in building hotel webpages and training new hotels on how to use extranet• Liaise with hotels in order to assure that all information is up to date• Contact, inform and advise hotels about how to meet the demands of the visitors on Booking.com website• Advise partners regarding sales, check statistics and make suggestions• Assist with acquisition of new partners• Assist with complaints of hotels and customers• Check competition in local market• Answer emails from partners• IT / administrative related tasks• Check statistics of market in the control room and take necessary actions Λιγότερα

  • Senior Coordinator

    Jan 2013 - Jan 2018

  • Hotels Coordinator

    Jan 2012 - Jan 2013
• 

  Astir Odysseus Resort & Spa

  Jan 2018 - Jan 2022

  Online Sales & Marketing Executive

  • Daily management of hotel online presence on brand website and all online distribution channels• Managing rate & inventory changes on online channels• Ensuring rate parity on all online channels• Developing and increasing traffic in brand website and other OTAs in order to improve overall revenue• Identifying and evaluating opportunities for online sales growth thought B2B partnerships and BAR contracts• Increasing online sales revenue percentage compared to total revenue• Working in close relation with the digital marketers and overseeing all Social Media and Digital Marketing actions• Monitoring and assessing all reviews published online and official replies from our part• Acting as the first point of contact in all requests for events and weddings Λιγότερα

• 

  WebHotelier

  Jan 2022 - now

  Account Manager