Mark Lyons

Experience

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  Olympic Boat Centers

  Apr 2005 - Oct 2008

  Key Contributions:• Location was the largest Boat Dealer in Newport Beach with revenues of $20M• Led the Company in getting funding boats in less than 2 days, while increasing business for credit challenged business from 32% to 75%• Led the Company in selling Extended Service Plans and Extended Maintenance Plans. Average rate was 37% and Newport Beach sold them at a 77% rate.• Profitability increased by 32% year over year.• Pushed store reporting from 19th to 1st place within two months through new strategic processes Show less

  • General Manager

    Apr 2005 - Oct 2008

  • Business Manager

    Apr 2005 - Apr 2008
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  GolfTEC

  Sept 2009 - Jul 2013

  Certified Personal Coach

  Key Contributions:• Increased sales at 20% rate each year.• Taught over 2000 lessons per year.• Increased retention rate of clients by 32%• During a recession time in our country sold over $200K in golf lessons.

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  Staples

  Apr 2015 - Nov 2017

  General Manager

  Key Contributions Lodi:• Increased customer service satisfaction rating from 72% to 85% in six months.• Increased Profitability of location by 20.6% which was 8.2% over budget.• Led Revenues to over $6M which was highest in the district.• EBITDA was over $1M and one of the highest in the Company.• Moved location from 800 out of 1200 stores to top 10 in 2 years• Reduced shrink from 1.8% to .6%• 4 Associates were promoted in the Company from LocationKey Contributions Riverbank:• Increased revenue by 15%• Increased Profitability from a budgeted -4% to a +1% increase• Reduced shrink from 4.0% to .74% in one year• EBITDA was positive for the first time in the 12-year history of the store.• Moved the location from being ranked 1100 out of 1200 stores to the top 300 in the company Show less

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  Golden Valley Solar

  Dec 2017 - May 2019

  Sales Specialist

  Worked the Modesto area of the Central Valley Region in Solar Sales. Very successful at closing sales once an appointment was made. Very high demand area for Solar Sales saving customers up to 75% on their electric bills with Great Customer Service and follow through. One of the top performers in the area.

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  Providence Health Care

  Jul 2022 - now

  Information Technology And Services Professional