
Camila Da Silva
Agente de call center

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About me
Estudante de administração - SDR-BDR Inbound/Outbound | B2B | ERP | Pós -Venda | Relacionamento com o cliente | Cs
Education

Universidade Federal de Goiás
2020 - 2026Graduação PUBLIC ADMINISTRATION AND SOCIAL SERVICE PROFESSIONS
Experience

Tahto
Feb 2020 - Aug 2021Agente de call centerAtendimento ao cliente, Receptivo, SAC.

Brava Consultoria Jr.
Sept 2021 - Sept 2022Consultora comercial
HD Tecnologia
Dec 2021 - Jan 2023Prospecção ativa de leads, qualificações
SDR
Aug 2022 - Jan 2023Lead Development Representative - LDR
Dec 2021 - Aug 2022

Adaptive Tecnologia
Jan 2023 - nowConduzir demandas receptivas comercialTirar dúvidas e acompanhar o cliente em sua jornada de serviço pré e pós implantação. Identificar oportunidades de melhoria na usabilidade do cliente e upgrade em sua solução Apresentar integrações disponíveis em seu Erp • Prospecção da carteira de clientes • Tratativas de vendas para incrementar o MRR e LTV• Relacionamento com o cliente• Apoio a equipe de cs e implantação, com foco em melhorar a experiência do cliente e aumentar seu consumo de produtos e serviços
Analista Comercial - Pós venda/ Cs - Pleno
May 2024 - nowAnalista comercial SDR - Pós venda
Jan 2023 - Aug 2024
Licenses & Certifications
- View certificate

Sales Engagement
Reev AcademyFeb 2023 - View certificate

Sucesso do Cliente
Academia ExactFeb 2023 - View certificate

Inside Sales
Rock UniversityFeb 2023 - View certificate

Certificado de Atividade - Congresso FACE 2023
Even3Aug 2023
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