Christine Lindeblad

Experience

• 

  Technical University of Denmark

  Feb 2010 - May 2014

  Hjælpelærer
• 

  Netcompany

  Jun 2015 - now

  As Team Lead for a large public system, I efficiently managed incidents and service requests, ensuring strict adherence to SLAs and ITIL processes. I leveraged data-driven insights to optimize team performance, resolve root causes, and drive continuous improvements.In my role as Delivery Lead for B2B onboarding, I streamlined processes for 250+ external users, fostering a high-trust and motivated team environment. By utilizing Kanban for workflow management and encouraging skill diversification, my team consistently delivered results that exceeded expectations.While leading a cross-functional Scrum team for British Customs solutions, I integrated Agile best practices and SAFe principles, enabling high-quality, on-time deliveries. My proactive risk management, transparent communication, and focus on alignment helped resolve dependencies and ensured project success.As a Scrum Master in a SAFe setup, I facilitated agile ceremonies, supported backlog prioritization, and enhanced team performance by aligning on SMART objectives and continuous feedback integration. Collaborating with stakeholders and other Scrum Masters, I ensured seamless delivery across teams while fostering a culture of learning and innovation. Show less In a SAFe environment, I played a key role in establishing a new Agile Release Train (ART), contributing to the successful formation of three cross-functional teams and ensuring their seamless integration into existing frameworks. By managing technical and functional dependencies, I enabled teams to deliver high-quality solutions on time and within budget.As Scrum Master I facilitated agile ceremonies, supported backlog prioritization, and acted as a vital link between developers, product owners, and project leads. My structured approach to project tracking through Jira and system documentation via Confluence ensured alignment and transparency across stakeholders.As Lead Developer I ensured coherence in user stories, capability with the COTS solution and compliance with business needs. I collaborated with multiple vendors to manage dependencies, resolve issues, and maintain alignment across teams to achieve business objectives.Additionally, I successfully coordinated external user onboarding for a national public system, meticulously adapting master data specifications, documenting system integrations, and supporting comprehensive testing efforts. Show less I worked as a Developer in Agile environments, including SAFe and Scrum setups. My focus was on ensuring alignment between technical implementations and business requirements by collaborating closely with stakeholders, developers, and end-users.In collaboration with third-party COTS product providers, I ensured customer needs were fully met by reviewing and refining user stories and acceptance criteria. I developed a strong understanding of the COTS solution to contribute to implementation readiness and testing efforts.I designed and delivered solutions that adhered to both technical specifications and business goals. My responsibilities included analyzing business needs, generating solution proposals, and implementing user interfaces that met the expectations of end-users.Additionally, I authored and executed comprehensive test cases to validate functionality and compliance with user stories. My contributions consistently supported quality assurance and successful project outcomes. Show less

  • Manager

    Jan 2020 - now

  • Senior Consultant

    Jan 2017 - Dec 2019

  • Consultant

    Jun 2015 - Dec 2017