
Megan Collins
Hostess, Waitress, & Cashier

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About me
General Manager at Sodexo
Education

Kenton High School
1995 - 1999High School DiplomaActivities and Societies: Band, tennis, quiz bowl, and the honor society

Keller Graduate School of Management of DeVry University
2007 - 2010Master of Business Administration (M.B.A.) Masters, Business Administration; an emphasis in international business2009 American Dietetic Association NWOH Laura Heston Scholarship2008 American Dietetic Association Foundation Colonel Katharine E Manchester Scholarship

Ohio University
1999 - 2004Bachelor's Degree, Double; Dietetics & Food Service Management Dietetics and Food Service ManagementActivities and Societies: 2003-2004 OU Senior Class Council Fundraising Committee; 2003-2004 OUHHS Scholarship Committee; 2002-2004 HHS College Curriculum Committee; 2002-2004 Golden Key International Honor Society- VP (2002-2003); 2002-2004 Omicron Delta Kappa- PR (2003-2004); 2002-2004 Northwest ODA; 2001-2004 OU Hospitality Association- Secretary (2001-2002), President (2002-2004); 2001-2004 HHS SAC- Treasurer (2002-2003), Co-chair (2003-2004); 1999-2004 OU Student Dietetic & Nutrition w/ Science Association 2004 Ohio Dietetic Association Student Researcher Award 2004 Judith H. Matthews Student Leadership Excellence Award2004 Ohio University Outstanding Senior Leader Award2003-2004 Ohio Dietetic Association Outstanding Dietetic Student2003-2004 American Association of Family & Consumer Sciences Undergraduate Research Grant2003-2004 Ohio University’s Provost Undergraduate Research Grant 2002-2004 Beulah Sellers-Davis Scholarship2001-2004 National… Show more 2004 Ohio Dietetic Association Student Researcher Award 2004 Judith H. Matthews Student Leadership Excellence Award2004 Ohio University Outstanding Senior Leader Award2003-2004 Ohio Dietetic Association Outstanding Dietetic Student2003-2004 American Association of Family & Consumer Sciences Undergraduate Research Grant2003-2004 Ohio University’s Provost Undergraduate Research Grant 2002-2004 Beulah Sellers-Davis Scholarship2001-2004 National Restaurant Association Educational Foundation Scholarship2000-2003 Ohio University Dean’s Scholarship1999-2003 R.E. & Joan S. Allen Foundation Scholarship Show less
Experience

R. BRUNSON'S COFFEE CORRAL
May 1998 - Aug 2000Hostess, Waitress, & Cashier* Cleaned utensils, delivered meals, fulfilled costumers' requests, & ran cash register.* Created gift arrangements, tracked candy inventory, & developed purchase lists.

Blanchard Valley Hospital
Jun 2000 - Aug 2004Food Service Associate* Took phone orders, explained diet restrictions to patients, arranged/ delivered/ served meals, & helped with inventory maintenance. Prepared childhood obesity & diabetic meal planning presentations* Conducted efficiency/ financial studies & continuing education sessions for employees* Developed new heart-healthy & diabetic menu choices for the cafeteria

Shively Dining Hall
Jul 2000 - Oct 2000General Kitchen Worker* Served dinners and desserts to customers & assisted with utensil clean up.

Ohio University
Sept 2001 - Jun 2002Dietetic Research Assistant* Analyzed 7-day diet records for twelve subjects per quarter using Nutritionist Pro; analyzed cumulative nutrition data on Statistica; explained dietary record keeping procedures to subjects* Monitored equipment & measured subject resting metabolic rates to determine the respiratory quotient

Ohio University
Sept 2002 - Jun 2003Research & Dietetic Assistant* Female dance student nutritional analysis poster presentation: 2003 Experimental Biology conference* West Virginia Lifestyle Improvements in the Family Environment (LIFE) project, Kids in the Kitchen & Kamping in the Kitchen leader* LIFE project poster presentations: 2003 Food & Nutrition Conference and Expo; 2004 Ohio Dietetic Association Conference; 2004 International Congress of Dietetics

National Institutes of Health (NIH) Clinical Research Center
Sept 2004 - Jul 2005Dietetic Internship* Analyzed research data using dietary Nutritionist IV & NDS* Developed lipid controlled menus for lipid metabolism research study using Pro-Nutra* Demonstrated & taught workshop on the Metabolic Cart and Med Gem for NIH Research Day* Created English & Spanish versions of special diet & holiday menus2004-2005 District of Columbia Metropolitan Area Dietetic Association Edith A. Jones Scholarship; 2004-2005 Maryland Dietetic Association, E.V. McCollum Award

Blanchard Valley Hospital
Jan 2005 - Jul 2005Health Technician* Helped maintain CBORD, computerized patient database, & assisted patients with dinner meal orders* Trained new health technician employees on operating CBORD & phone etiquette

Sodexo
Aug 2005 - Mar 2010screening, assessment, & intervention of in-patients using Meditech, Health Touch, & Vocera.* Nutrition related programming of Zynx Computerized Physician Order Entry and Health Touch systems. * Responsible for scheduling 65 department associates and writing and revising policies and procedures. * Helped open a new cafeteria by creating new job descriptions, trained associates, & worked on marketing initiatives to increase revenue. *Worked with nursing to decrease floor stock costs. Worked with management team to increase efficiency and decrease labor hours per meal equivalent. Show less
Clinical Nutrition Manager
Oct 2008 - Mar 2010Clinical Nutrition Manager - Wadsworth Rittman Hospital
Sept 2006 - Oct 2008Resource Dietitian
Aug 2005 - Sept 2006

Sodexo
Jul 2010 - nowMy growing responsibilities with ProMedica have resulted in a position adjustment. I now manage clinical nutrition services at 15 hospitals and long term care centers in northwest Ohio and southern Michigan. I also oversee a centralized room service call center which provides service to 10 of the hospitals within this region. In this position I have perfected my skills with technology in terms of programing CBORD, our meal service system, and building an interface between this system and electronic medical records (EPIC, McKesson, Insight, and Paragon). My other responsibilities include training, mentoring, and developing employees; implementing new meal service programs, creating patient menus, and coordinating sustainability initiatives for Nutrition Services across our district. My extensive experience in operations allows me to provide food service management support at each of our locations to our Nutrition Services Directors. Show less This position allowed me to work as the Clinical Nutrition Manager for the University Hospitals community locations (Richmond, Bedford, Geneva, Conneaut, and Geauga) in order to help coordinate activities and ensure compliance with clinical standards. In this role I mentored the community dietitians, conducted Joint Commission audits, conducted Gold Check audits, and mentored community hospital dietitians. While serving in this position I worked with each of the UH locations to develop a new patient menu and to program this into Food Management and Health Touch. I began the process of implementing a standardized centralized scheduling and insurance billing process at the community hospital locations. I planned the 2013 Sodexo Cleveland area Clinical Update. In addition, I served as the bariatric dietitian for the Geauga Medical Center by working with individual and group classes composed of pre-and post- surgery patients. I also provided both one-on-one and group cardiopulmonary classes. Show less This position has allowed me the opportunity to work with our care givers and management team to prepare for and implement the Expressly for You meal service system. This included programing Health Touch, training our caregivers how to use Health Touch to take meal orders, and developing job descriptions. I also worked with our management team to conduct FOSS (Focus on Service Spirit) training and reinforce desirable behaviors while decreasing the occurrence of undesirable behaviors. After implementing the program I have continued to work with caregivers to increase efficiencies and effectiveness. I audit to ensure compliance with department policies and standards. Additional duties include creating the employee schedule, evaluating employees, maintaining JC / food safety standards and cash handling. Show less
General Manager
Nov 2017 - nowArea Operations Manager, Clinical
Mar 2016 - Oct 2017System Clinical Nutrition Manager
Jul 2013 - Mar 2016Clinical Nutrition Manager
Jul 2012 - Jul 2013Patient Services Manager
Jul 2010 - Jun 2012
Licenses & Certifications

OSHA 10 hour General Industry Safety and Health Training
Occupational Safety and Health AdministrationApr 2012
ServSafe Food Safety Certification
National Restaurant AssociationJan 2004
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