Bill Holbert - MBA

Experience

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  Nortel Networks

  Apr 2000 - Jun 2009

   Performed low level root cause analysis within the Live Network cloud environment. Provide Lead Subject Matter Expert (SME) support on several networking and solution platforms within the R&D and end user communities. Established the development of planning guides for network engineering groups. Accomplishments:  Created new technical processes for design and implementation of new components for a specific product. Developed and Performed Test Cases to help support the New Product Introduction Process Supported regional engineering teams on any problems they experience within the products which are in my portfolio.Global Methods Introduction Engineer (June 2003 – April 2008) • Performed low level root cause analysis within the Live Network cloud environment.• Provide Lead Subject Matter Expert (SME) support on several networking and solution platforms within the R&D and end user communities.• Established the development of planning guides for network engineering groups Show less • Performed low level root cause analysis within the Live Network cloud environment.• Provide Lead Subject Matter Expert (SME) support on several networking and solution platforms within the R&D and end user communities.• Established the development of planning guides for network engineering groups.Accomplishments: • Created new technical processes for design and implementation of new components for a specific product.• Developed and Performed Test Cases to help support the New Product Introduction Process Supported regional engineering teams on any problems they experience within the products which are in my portfolio. Show less  Graded as one of the top 3 Engineers in the Eastern area for On-Site Engineers.  Was chosen specifically for difficult customers’ interaction and for international travel. Logically and physically configure (Install) Nortel Networks CS2k, which ranged from fiber optic to copper equipment as well as TDM to VOIP protocols, for equipment on customer sites across the North America, Canada and the Caribbean. Responsible for keeping installation project within budget and time constraints that were given.Accomplishments: Overcome any and ALL technical obstacles that would keep the system from becoming operational within the time allowed. Never missed my forecasted time, date or implementation budget. Show less

  • Lead Core Network Engineer

    Apr 2008 - Jun 2009

  • Global Methods Introduction Engineer

    Jun 2003 - Apr 2008

  • Senior Systems On-Site Engineer

    Apr 2000 - Jun 2003
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  Hill-Rom

  Jun 2009 - Feb 2014

  Regional Network Engineer / Project Manager / Implemention Lead - Healthcare

  • Highest rated employees both in efficiency and overall work load hours in the Nation out of 40 engineers.• Coordinated change orders by instructing cable vendors, hospital project management staff as well as other team members to proper installation, testing and certification of infrastructure for several years • Managed Projects for customer implementations, scheduled and provided technical guidance • Supervised teams of 8-10 people during the installation process from inception to finished certification• Installed and configured Centrak Location RFID - Location systems• Installed and configured Hand Hygiene SolutionsAccomplishments• Maintained and supported ~15 hospital systems in the state of North Carolnina with 24 hour responsive services• Supervised teams of 8-10 people during the installation process from inception to finished certificationCreated Forecast for labor rates, time and completion dates for projects.• Created contingency plans for installation solutions in case problems arose Accomplishments: • Championed a large territory worth more than $3,500,000 of annual revenue stream into the company, which included new installations, Service Level Agreements as well as customer change orders.• Ascertained failures in the field established Root Cause and fixed the problems with real time solutions and input to FDA incident reports if necessary.• Solved issues pertaining to installation, configuration, delivery and acceptance Show less

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  Hill-Rom

  Jun 2014 - Aug 2016

  Sales Engineer / Project Manager

  • Designed proprietary network typologies for hospitals, nursing homes, hospices as well as stand-alone emergency rooms.• Managed multiple people, places, and Jobs to verify that financially that the items stayed on track and on –time for deployments.• Presented to IT staff through CFO’s projects, plans, timelines, and risk mitigation.• Migrated system designs from older technologies• Financially responsible for project cost and cost planning• Verified and inspected work for compliancy of design• Collaborated with internal departments to identify and address customer needs and requirements, ensuring successful implementation of solutions• Develop and maintain strong relationships with key stakeholders in the healthcare industry, including hospital administrators, IT staff, and facilities managers, to understand their unique needs and challenges.Accomplishments: • Created many complete hospital quotes, detailing them on blueprints, converting those to images and creating accurate quotes for the products and services I supported.• Inspected individual hospitals from mall to large and designed systems for different solutions Created over 45 separate custom designs for hospitals and their smaller offices.• Re-Designed existing hospital systems with new technologies while maintain the lowest cost but with the highest profit margin and highest satisfaction. Show less

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  Allscripts

  Mar 2016 - Aug 2017

  Sr. Sales Engineer

  • Designed Data Center hardware platforms for customer needs.• Quoted Data Center equipment included Storage, Compute and Communications• Performed Scope of work documents for sales teams• Answered Request for comments• Built quotes for sales teams

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  Nuance Communications

  Aug 2017 - Jun 2021

  Sales Engineer

  Worked with hundreds of Law Enforcement Departments to determine how to help them become more efficient with voice technology• Worked with nationwide sales teams to help understand needs of the customer, design systems for voice enablement as well as integrating voice into multiple platforms• Traveled Nationwide to be the technical resource for Dragon Naturally Speaking on sales calls.• Consulted with large departments / businesses on how to implement voice into their current technologies• Assessed the needs and wants and put together comprehensive plans to migrate customers into voice automation.• Worked with some of the largest Police Departments in automation of their in-car systems• Worked with financial institutions to implement voice-controlled systems into their environments.• Used experience to think of creative ways to implement voice technology into efficient business applications Show less

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  Axon

  Jun 2021 - Mar 2022

  Sr. Solution Engineer

  Axon is the developer and manufacturer of conducted electrical weapons, body worn cameras, and digital evidence management solutions. By successfully applying technical solutions to age old problems in law enforcement, the Axon team has redefined public safety around the globe. We are a team of passionate and dedicated professionals who desire to disrupt our industry, to protect life, with our products.• Exceptional written and oral communication skills to effectively lead business and technical presentations, demonstrations and conversations with C-suite and VP-level audiences within major agency accounts, as well as channel partner leadership and technical stakeholders• Strong leadership skills to independently prioritize and execute project tasks in a methodical and disciplined manner• Set and manage expectations with senior stakeholders and team members• Provide technical support throughout the sales cycle for opportunities• Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changes circumstances• Develop relationships with key partners for growth within their customer base• Provide professional responses to customer RFPs / RFIs• Train and mentor junior engineers, customer service, and sales peers on positioning our solutions to prospective customers and managing Proof of Concepts (POC)• Effectively position the technology against competitive offerings• Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc.• Where possible, improve or develop technical documentation to ease understanding and customer or channel usage of our products and services• Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams• Develop Statements of Work (SOW) for Professional Services necessary for binding quotes. Show less

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  Splan Inc. Visitor Management Solutions

  Mar 2022 - Oct 2024

  Senior Sales Engineer

  • Effectively spread product knowledge by providing thorough demos/training to sales teams, partners, and customers• Prepare customized demo scenarios and environment and present to partners and customers and lead technical discussions• Established Sales Engineering Group and designed and set up protocols and polices governing Sales.• Receive, compile, and answer ALL RFC’s that were pertinent to the company.• Develop and maintain strong relationships with partners and customers.• Flexibility with travel for sales demos, POCs, tradeshows, integrations, support and training• Collaborate with the customer advocacy and support teams in providing support to customers• Manage customer specific demo environments and POCs• Closely support sales teams in achieving sales targets and strategic goals• Strategize in building new integration with other technology providers. Show less

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  Happy Hog Sauce

  Jan 2024 - now

  Owner and CEO

  CEO and Master Sauce Creator -

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  Acre security

  Oct 2024 - now

  Sr. Sales Enginer

  Sales Engineering for Acre Security Systems, Design and Implementation